Moreton Bay Region – Working between our Caboolture and Strathpine Offices
Full-Time Fixed Term Contract Ending 30 June ****
Level 3.1 SCHADS Award
Make a Difference in Your Community
Are you an organised and compassionate administrator who enjoys working in a fast-paced environment while supporting people experiencing vulnerability and disadvantage?
Encircle Pine Rivers Community Legal Service (EPRCLS), a program of Encircle Community Services, is seeking a Legal Administration Support Worker to provide vital administrative and reception support across our Strathpine and Caboolture locations.
This is an exciting opportunity to contribute to a respected community legal service that provides free legal assistance to people across Moreton Bay.
About Us
Encircle Community Services has been supporting the Moreton Bay community since ****.
We are a community-owned organisation committed to helping people live with dignity through access to support, advocacy, and essential services.
EPRCLS provides free legal advice, information, referral services, and community legal education to vulnerable members of our community.
About the Role
As the Legal Administration Support Worker, you will play a key role in ensuring the smooth and efficient operation of the legal service.
Working closely with solicitors, volunteers, law students and the administration team, you will be the welcoming first point of contact for clients and stakeholders.
Key responsibilities include:
Providing professional reception and client service support
Managing appointments, calls, emails and correspondence
Coordinating and maintaining solicitor and volunteer rosters
Supporting volunteer recruitment, induction and training




Maintaining client records and data within Actionstep (or similar systems)
Producing reports and managing administrative processes
Assisting with legal service delivery and community outreach activities
Providing onsite administrative support at both Strathpine and Caboolture offices
Supporting meetings, training events and client surveys
About You
You are highly organised, adaptable and committed to delivering exceptional service.
You thrive in collaborative environments while also being able to work independently and manage competing priorities.
To be successful, you will bring:
Essential Skills & Experience
Certificate III in Administration or equivalent experience
Minimum 12 months' experience in administration, reception or a similar role
Strong Microsoft Office skills
Experience coordinating rosters and calendars
Excellent communication and interpersonal skills
Strong organisational and time-management abilities
Experience working with volunteers or diverse stakeholder groups
Ability to remain calm, empathetic and professional when working with vulnerable clients
Understanding of social justice principles and commitment to inclusive practice
Current Driver Licence and ability to travel regularly between Strathpine and Caboolture
National Police Check and Blue Card (or ability to obtain)
Highly Regarded
Experience in community services, legal services or the not-for-profit sector
Experience using Actionstep or a similar client management system
Why Join Encircle?
Meaningful work that positively impacts the local community
Supportive and collaborative team culture
Chance to work alongside experienced legal professionals
A values-driven organisation committed to inclusion, respect and social justice
Professional development and learning opportunities
#J-*****-Ljbffr

📌 Legal Administration Support Worker (Queensland)
🏢 Encircle
📍 Queensland