Rostering Officer – Full Time | Flexible Shifts
National Patient Transport – Noble Park North VIC
Rostering Officer – Full Time | Flexible Shifts | Noble Park
Help manage our frontline rosters with care and precision in a dynamic, purpose-driven team. Includes day, afternoon, and weekend shifts.
National Patient Transport (NPT) is seeking an experienced
Rostering Officer
to join our growing
Workforce Planning Team
at our
Noble Park Head Office
. You'll work closely with our Rosters Manager and a small, fast-paced team to ensure shift coverage across our 24/7 non-emergency patient transport operations.
This full-time role requires solid rostering capability, proactive problem-solving, and a genuine ability to balance workforce needs with compliance, fairness, and care.
Why You'll Love Working With Us
Flexible full-time hours
– Variable start times to suit your lifestyle
Strong team culture
– work closely with experienced, supportive peers
Clear purpose
– your work directly supports frontline patient care
Opportunity to improve systems
– be part of refining the way we roster
Secure, growing industry
– we're part of a national transport network
What You'll Be Doing
Managing and updating rosters to ensure all shifts are filled appropriately
Actioning unplanned vacancies and urgent shift changes
Using
UKG Ready (formerly Kronos)
to assign staff to vehicles, runs, and training shifts
Monitoring staff qualifications to ensure compliance with NEPT regulations
Liaising with operational teams and payroll to ensure smooth coordination
Producing daily shift line-ups and internal communications
Troubleshooting gaps in staff availability and reporting patterns of concern




Maintaining accurate staff information in the rostering system
Supporting new staff onboarding with initial rostering and shift allocations
You're the Right Fit If You Have:
2+ years' rostering experience
– ideally in healthcare, transport, or customer service
Demonstrated experience with UKG/Kronos
(highly regarded and strongly preferred)
Excellent attention to detail and ability to meet daily time-sensitive deadlines
Confident phone and email communication with both frontline staff and managers
Ability to balance empathy and efficiency in decision-making
Strong MS Office skills and ability to learn internal rostering/reporting tools
A commitment to confidentiality and fairness in staff management
About Your Roster
This is a
full-time position
based at our Noble Park Head Office, working
five days per week
across a
flexible rotating roster
. Shifts may include:
Day and afternoon shifts
Some weekend coverage
, as rostered
You'll need to be comfortable working within a small, agile team that supports 24/7 operations, with the ability to adapt to changing demands and urgent roster requirements.
About NPT
National Patient Transport (NPT) is one of Australia's leading providers of
non-emergency patient transport (NEPT)
. We operate across
Victoria, NSW, and WA
, delivering more than
350,000 patient journeys annually
. With over
900 staff
and a fleet of
200+ vehicles
, we help bridge the gap between community care and hospital treatment.
We are proudly part of the
ComfortDelGro Australia Group
, a global leader in passenger transport. Our team is driven by the HEART values that underpin our daily work:
High Standards

Efficiency

Accountability

Respect

Teamwork
#J-*****-Ljbffr

📌 Rostering Officer – Full Time | Flexible Shifts (Melbourne)
🏢 National Patient Transport
📍 Melbourne