About Us:
We are a small boutique hotel and residence located in the heart of Ryde, offering a personalized experience to both our residents and guests.
Our close-knit team thrives on delivering exceptional customer service and creating a welcoming environment.
We are looking for an energetic, customer-focused individual to join us as aFront Desk All Rounderon a part-time basis.
Position Overview:
As aFront Desk All Rounder, you will play a key role in ensuring our guests experience the best in service and hospitality.
From assisting with check-ins and check-outs to handling administrative tasks, you will be the face of our accommodation, helping us maintain our excellent reputation.
You will be responsible for a variety of tasks including guest communication via phone and email, managing guest relationships, and performing daily administrative duties.
Key Responsibilities:
Efficient check-in/check-out of guests and long-term residents
Answering phone calls and emails in a timely and professional manner
Building and maintaining relationships with loyal guests
Performing general administrative tasks such as booking reservations and managing guest requests
Maintaining the front desk area,



ensuring it is welcoming and organized
Barista skills, including making coffee for guests
Cash handling and processing payments accurately
Providing excellent customer service in all interactions
Working collaboratively with the team to ensure smooth hotel operation
Key Requirements:
Excellent customer service skills and a genuine passion for hospitality
Basic knowledge of leases and rental agreements
Ability to work in a close-knit team and communicate effectively with colleagues
Motivated and energetic with solid attention to detail
Flexible and willing to work3-5 rotating shifts(morning, mid, and evening shifts)
Experience in a front desk or similar role, with accommodation work experience preferred
Fluent in English, both spoken and written
Excellent communication and interpersonal skills
Professional presentation and appearance
Experience with RMS Cloud or similar hotel management systems is an advantage
Barista skills and experience would be beneficial
We are looking for someone who is enthusiastic, willing to learn, and passionate about delivering excellent customer service.
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📌 Front Desk All Rounder (Sydney)
🏢 Sydney Student Living
📍 Sydney