Gippsland Specialist Clinic is a dedicated multidisciplinary medical clinic committed to delivering exceptional specialist medical services to the Gippsland community. We pride ourselves on creating a welcoming, professional environment where patients receive compassionate care and our team members are valued and supported in their roles.
About the role
We are seeking a
Medical Receptionist
to join our team at Gippsland Specialist Clinic in Sale, VIC on a
casual basis
. This is a front-facing role that serves as the first point of contact for our patients and plays a vital part in ensuring smooth clinic operations. As a Medical Receptionist, you will be instrumental in creating a positive patient experience whilst supporting the administrative functions of our specialist practice. This position requires a professional, organised and personable individual who can manage a busy reception environment with efficiency and care.
What you'll be doing
Greeting patients in a warm and professional manner as they arrive at the clinic
Managing patient check-in procedures, including verifying personal and insurance information
Answering telephone enquiries and directing calls to appropriate staff members
Scheduling appointments and managing the clinic diary to optimise clinic flow
Processing patient payments and handling cash/card transactions accurately
Maintaining confidential patient records in accordance with privacy legislation and clinic procedures
Preparing consultation rooms and ensuring they are stocked with necessary supplies
Assisting with general administrative tasks including filing,



photocopying and data entry
Coordinating patient referrals and correspondence with other healthcare providers
Supporting clinical staff as needed to ensure productive clinic operations
What we're looking for
High school diploma or equivalent qualification
Previous experience working in a medical or healthcare reception environment
Proficiency with practice management software and general computer systems
Strong telephone manner and excellent verbal communication skills
Ability to multitask and manage competing priorities in a busy environment
Excellent organisational and time management abilities
Discretion and professionalism when handling sensitive patient information
Friendly, patient-focused attitude with strong customer service skills
Reliability and punctuality
Knowledge of medical terminology is advantageous
Current CPR certification or willingness to obtain it is preferred
What we offer
Working at Gippsland Specialist Clinic, you will be part of a supportive healthcare team that values professionalism and patient care. We offer a casual work arrangement that provides flexibility for those seeking part-time or variable hours. Our clinic maintains a collaborative work environment where all staff members are treated with respect and appreciation. We provide ongoing support to help you succeed in your role and contribute to a welcoming, efficient clinic environment. We are committed to the wellbeing of our employees and encourage open communication about any support or adjustments you may require.
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📌 Medical Receptionist (Sale)
🏢 Gippsland Specialist Clinic
📍 Sale