Fast-growth, high-performance setting
Leading Property Investment team
Our Client:
Experiencing exponential growth in the past 5 years, our client is now one of Australia's largest property investment advisory teams. A values-driven business with a mission to guide their members on an exciting wealth-creation journey, they boast a 4.9 star rating on google, have garnished great write-ups in publications such as the AFR and are continuing to go from strength to strength...
Duties:
With somewhere between **** and **** settlements due in **** across different sites and builders, this is a pivotal role to oversee the home build process for their members. You will coordinate all aspects of the construction operation (from head office), ensuring that projects run smoothly and meet expectations. Duties will include:
Project Management – act as the primary point of contact, oversee all stages of the build process to ensure builders are delivering on time and track milestones to ensure all resources are in place
Offshore Team Management – lead and manage an offshore team, as well as training and systems improvement




Member Support – Keep clients advised on progress and estimated completion timeframes, resolve issues and manage the defect rectification phase
KPI Monitoring – establish and track KPI's for the home build process and the offshore team
Specific requirements:
To be considered, you will be able to demonstrate experience / aptitude in all of the following:
Proven experience working with a national home builder (directly engaging with purchasers and site supervisors)
Knowledge of National Building Regulations
Experience in escalation management and able to utilse CRM's to track all deliverables
Previous success in team management (onshore and offshore)
Able to attend an office in the city 2 - 3 days / week
Inspiring role, supporting clients in their wealth-creation journeys
Generous salary on offer for the right candidate
Hybrid work environment (and convenient CBD office location on bus & train routes for the days you go in)
Incredible office space with lots of natural light, breakout space and full kitchen / dining area (also a coffee shop in the lobby)
Great workplace culture
#J-*****-Ljbffr

📌 Client Success Manager - New Homes (Sydney)
🏢 Sharon Bennie
📍 Sydney