Operations & Service Coorindator (Part-Time)
Operations & Service Coordinator (part-time)
WHO WE ARE
ARTA is a rapidly growing family run and operated business providing pressure vessel inspections and safety relief valve certifications, compressed air pipework installations across Queensland, Northern NSW and Victoria (pipework only).
We work with manufacturers, schools, hospitals, councils, mining operations, food manufacturers and industrial businesses to ensure their pressure equipment remains safe and compliant with Australian Standards and WorkSafe legislation.
As our business continues to grow, we're looking for an experienced Operations & Service Coordinator to become the operational backbone of our team.
This isn't a standard administration role.
You will be coordinating technicians, managing compliance schedules, solving daily operational challenges and helping ensure our customers receive exceptional service.
ABOUT THE ROLE - KEY RESPONSIBILITIES
Reporting directly to the Director and Project Manager, you'll coordinate multiple areas of our service operations including:
Scheduling pressure vessel inspections across Queensland, Northern NSW
Coordinating Safety Relief Valve testing and certification across Australia
Scheduling compressed air pipework installation projects across Queensland, Northern NSW & Victoria
Managing recurring compliance inspections through our maintenance planning software
Coordinating technician daily schedules and daily workloads
Planning regional service trips and travel efficiencies
Coordinating customer shutdown periods and site access requirements
Liaising with direct customers, service providers and multi-site organisations
Monitoring inspection due dates and maintaining customer compliance schedules
Managing changing priorities and responding to urgent operational requirements
Working closely with technicians to ensure jobs run smoothly from booking through to completion
Assisting with operational improvements and process development as the business continues to scale
Every day will be different, making this role perfect for someone who enjoys solving problems and keeping multiple moving parts organised.
ABOUT YOU
You'll likely have experience in a service coordination, operations coordination or scheduling role within a trade, industrial, facilities management or service-based business.
YOU WILL IDEALLY HAVE
Previous experience coordinating field technicians or service schedules
Experience working within a service-based or trade industry
Strong organisational skills with the ability to manage multiple competing priorities
Excellent communication skills with customers, technicians and suppliers
Confidence making decisions and solving day‐to‐day operational issues
A proactive approach with the ability to work independently
Strong computer skills and the ability to learn new software quickly
High attention to detail
HIGHLY ADVANTAGEOUS
Maintenance Planner experience
Knowledge of asset maintenance scheduling
Understanding of preventative maintenance programs
Experience within pressure vessel and compressed air industry
Knowledge of pressure vessel inspections or WorkSafe compliance requirements (training provided)
ESSENTIAL
Current Australian Driver Licence
Willingness to travel locally for occasional customer visits, technician support and office attendance
National Police Check (or willingness to obtain)
Working With Children Check (or willingness to obtain)
Full Australian working rights
WHAT WE OFFER
Hybrid work environment following initial training
Flexible family‐friendly working arrangements
Opportunity to increase hours as the business continues to grow
A supportive family‐owned business with genuine work‐life balance
Variety - no two days are the same
Opportunity to build and improve systems rather than simply follow them
Ongoing training in a specialised industry
A role where your ideas genuinely make a difference
THIS ROLE WOULD SUIT SOMEONE WHO...
Loves organisation and planning
Enjoys solving operational puzzles
Can think three steps ahead
Thrives in a rapid‐paced environment
Enjoys building relationships with customers and technicians
Wants to be part of a growing business where they can make a genuine impact.
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