Prior experience within the Distribution & logistics Industry is highly desirable
Experience using Microsoft Office is essential
Experience using SAP would be highly regarded
Ability to work from the Dandenong South site full time (Mon-Fri – 6am-3pm)
What you will need to join us
Full and Unrestricted Australian working rights – We do not offer visa sponsorship
Valid Police Check
Valid forklift licence or willingness to obtain
Be physically fit and comfortable with manual handling
Successful completion of pre-employment medical
Why you will LOVE working at Knauf Australia!
$32 per hour + super + allowances
14 weeks Parental Leave (primary carer)
Yearly Pay Review
Access to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discounts
Career Development and Training opportunities
Free onsite parking
About the Role
As a Customer Service Operator you will report to the Trade Store Manager, where you will be responsible for undertaking all administration tasks and direct customer service both over the phone, via E-mail and face to face
Some tasks as part of this role include:




Dealing with Customers face-to-face, via email & over the phone
Administration duties including data entry and email management
Picking & Packing customer orders
Record and report any customer complaints to the Trade Stores Manager regarding product and / or service via Knauf's complaint and customer procedures
Assist with stock take / inventory counts process to ensure accurate inventory records are maintained
General warehouse duties & housekeeping when required
About Us
Knauf is one of the world's leading manufacturers of contemporary insulation materials, gypsum wallboard systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.
With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide. The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.
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📌 Customer Service Operator (Melbourne)
🏢 Knauf Group
📍 Melbourne