About the Role:
We are seeking experienced and reliable
Medical Receptionists
to join our friendly team. The ideal candidates must have experience using
Best Practice
software and a passion for providing excellent patient care. You will be the first point of contact for patients and play a vital role in ensuring the smooth running of our busy practice.
We are looking for candidates for our Hoppers Crossing, Melton and Braybrook sites.
Hours of Work:
Hours will vary as needed. The clinics have different opening and closing time, but earliest opening is 6:45AM, and latest closing time is 10PM.
The clinics are open on weekends and therefore weekend availability will be needed.
(Closing time typically between [e.g., 5:30 PM–10:00 PM], depending on clinic schedule.)
Key Responsibilities:
Greet patients warmly and professionally
Manage appointments, recalls, and reminders using Best Practice
Answer phone calls and handle patient enquiries
Process billing and Medicare claims
Maintain patient confidentiality at all times




Assist with administrative tasks to support clinical staff
Ensure the reception area is clean, welcoming, and organized
Handle urgent situations with professionalism and efficiency
Requirements:
Previous experience as a medical receptionist in a GP setting
Proficiency with Best Practice software is essential
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
High level of attention to detail and accuracy
Ability to work independently and as part of a team
Knowledge of Medicare billing processes preferred
Current Working with Children Check (or willingness to obtain)
Fully vaccinated against COVID-19 (as per current health guidelines)
Supportive and friendly team setting
Ongoing training and development opportunities
Convenient working hours for work-life balance
#J-*****-Ljbffr

📌 Medical Receptionist (Melbourne)
🏢 Q1 Medical
📍 Melbourne