This role manages our amazing facility for our homeowners, who have chosen to downsize their home, but upgrade their lifestyle! We are looking for someone who is passionate about delivering superb customer service, has top-notch administration skills and who is also passionate about the look and feel of the resort.
This role serves as the vital link between our luxury over 50's resort with the Operations team, ensuring that all the information required is communicated through different programmes, this is where accuracy is of the utmost importance.
Running the daily operations of the resort in accordance with company policies & procedures, cleanliness & safety, you will also support and lead a gardener in the maintenance of our gardens, grounds and facilities that add value, style and ambience to our resorts, ensuring that they remain in tip top condition at all times!
Reporting to the Resort Operations Manager, a typical day may involve:
Communicating effectively with residents living in the resort and working through challenges presented in a qualified and understanding manner
Administration involved with homeowner data and records, purchase orders, digital filing systems, various registers and resort data
Managing the front office and performing any required administration tasks using Microsoft Outlook, Word and Excel and any other programs.




Ensuring that all common areas are of the highest standard
Supervising the maintenance of the existing gardens and facilities across the resort and identifying areas that require refurbishing.
To be successful you will:
Possess administration experience in a similar role, managing a community of people
Be proficient with Word, Excel and Outlook
Hold a current Drivers licence.
Excellent time management, organisation and communication skills
Strong planning and problem-solving skills
Knowledge of the Manufactured Homes Act will be a great advantage.
Love what you do, and do it with pride and passion.
We are looking for a true team player with exceptional communication skills, you are friendly and collaborative and take ownership of your role and are motivated to excel.
What we offer our team
Friendly, supportive and collaborative team culture
Learning and development opportunities
Living Gems Employee Wellbeing Program including EAP
Events to stay connected and celebrate success.
About Us
Living Gems is an experienced, established developer and operator of master-planned over 50's lifestyle resorts throughout Queensland.
If you love people and administration and have a whole lot of enthusiasm - then click APPLY NOW!

📌 Resort Admin Manager (Rockhampton)
🏢 Living Gems Developments
📍 Rockhampton