Front of House - Reception/Client Relations
At Ray White Warrnambool, we arre not just selling homes - we are building relationships, supporting our community and delivering exceptional service every single day.
We are looking for an energetic, organised and people focused Receptionist to become the welcoming face of our office.
If you love creating great customer experiences, thrive in a fast paced environment and have ambition to progress your career in Real Estate, we would love to hear from you!
At Ray White Warrnambool, we arre not just selling homes - we are building relationships, supporting our community and delivering exceptional service every single day.
We are looking for an energetic, organised and people focused Receptionist to become the welcoming face of our office.
If you love creating great customer experiences, thrive in a fast paced environment and have ambition to progress your career in Real Estate, we would love to hear from you!
About Our Agency:
Ray White Warrnambool is one of South West Victoria's leading real estate agencies, recognised for our outstanding results, innovative systems and exceptional team culture.
We believe our people are our greatest asset. We invest heavily in training, career development and creating an environment where everyone enjoys coming to work.
This role is perfect for someone wanting to start or continue a long term career in real estate.
About the Role:
As the face of our business, you will ensure every client, customer and team member experiences genuine, professional and friendly service from the moment they walk through our doors.
Your responsibilities will include:
Welcoming clients and visitors with warmth and professionalism
Managing our reception area and incoming phone calls
Supporting our Sales and Property Management teams with administration
Coordinating meeting rooms and office presentation
Managing incoming and outgoing mail and deliveries
Database management and data entry




About You:
You'll be someone who genuinely enjoys helping people and takes pride in creating a positive experience for everyone you meet.
You'll bring:
Outstanding customer service skills
Excellent communication and presentation
A positive attitude
Strong organisational and time management skills
High attention to detail
Confidence using computers and learning new systems
The ability to multitask in a busy setting
A skilled appearance and friendly personality
Initiative and willingness to support the wider team
Previous reception, administration, hospitality or customer service experience is highly regarded.
Real estate experience is a bonus, however certainly not essential.
Key Selection Criteria:
1. Exceptional Customer Service & Communication Skills
Demonstrated ability to provide outstanding customer service with a warm, professional and approachable manner. Excellent verbal and written communication skills, with the confidence to build positive relationships with clients, customers and colleagues.
2. Organisation, Time Management & Attention to Detail
Proven ability to manage competing priorities in a fast paced environment while maintaining a high level of accuracy, organisation and attention to detail.
3. Administration & Technology Skills
Experience using Google Suite, Microsoft and the ability to quickly learn new software systems. Strong administrative skills, including data entry, document preparation and maintaining accurate records.
4. Positive Attitude & Team Focus
A proactive, reliable and enthusiastic team player who demonstrates initiative, professionalism and a genuine desire to contribute to a positive workplace culture. A willingness to learn and develop a long term career within the real estate industry is highly regarded.
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📌 Front Of House - Reception/Client Relations (Warrnambool)
🏢 Ray White
📍 Warrnambool