Systems EngineerFull Time Permanent RoleAdelaide Based Position
Responsibilities
Provide Level 3 technical support across server, cloud, networking and end-user environments.
Design, implement and support IT infrastructure solutions and technical projects.
Troubleshoot and resolve complex infrastructure, systems and network issues.
Monitor, maintain and optimise client environments to ensure performance, availability and security.
Act as the technical escalation point for high-priority incidents and complex service requests.
Configure, administer and support Microsoft technologies, cloud platforms, identity services and backup solutions.
Assist with the design and implementation of secure network and infrastructure architectures.
Deliver projects on time while ensuring quality, documentation and compliance with best practices.
Build and maintain solid relationships with stakeholders by providing exceptional technical support and advice.
Produce and maintain technical documentation, system configurations and operational procedures.
Mentor and support junior engineers through technical guidance, knowledge sharing and coaching.
Promote continuous improvement by identifying opportunities to enhance processes, security and service delivery.
Participate in ongoing professional development to stay current with emerging technologies and industry best practices.
Skills And Qualifications
Proficient in using assembling, troubleshooting and maintaining Personal Computing Hardwares, such as desktops and laptops
Extensive experience using Microsoft systems including:Microsoft Personal Computer Operating Systems, including installation,



configuration and administrative tasks
Microsoft Server Operating Systems, including deploying and managing Window's Server Environments, and effective management of Active Directory
Microsoft 365 Microsoft Suite, such as Exchange Online, OneDrive, SharePoint, Entra ID & Teams.Understanding of core Microsoft SaaS based applications such as Entra ID, Azure, Purview, Defender
Extensive experience using WatchGuard product stack
Extensive experience using Veeam data protection applications
Knowledgeable in Network Server Hardwares
Proficient in utilising Performance Monitoring and Diagnostic Tools
Extensive knowledge in implementing and managing Firewall & Network Security Systems
Extensive understanding of zero-trust networks and concepts
Familiarity with PC Business Application Software tools
Possesses a fundamental understanding of Transport Protocol Concepts
Familiarity with Local Area Networks (LAN) at the Infrastructure Level
Experience in configuring and maintaining LAN Communication Hardware, i.e., routers, switches and access points
Experience using internal/external communication systems, including telephone, conferencing, live chats and inbound or outbound enquiry management platforms
Knowledge of infrastructure back-up best practices
Familiarity with Wide Area Network (WAN) Concepts at the Infrastructure Level
Familiarity with Internet Software Tools & Protocols
Possesses fundamental knowledge in IT Security principles, such as risk assessment, threat mitigation and compliance
Has experience in integrating various IT systems and applications
Current and valid drivers licence.
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📌 Systems Engineer (Adelaide)
🏢 Talent
📍 Adelaide