BGIS Global Integrated Solutions Canada – Thomastown VIC
Permanent
3mo ago , from BGIS Global Integrated Solutions Canada
Key Account Manager - Thomastown, Victoria
Location:
Thomastown, ****
Company:
AESM
Employment Type:
Full-Time, Permanent, On-Site
We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.
About AESM
AESM are an industry leading fire protection organisation specialising in comprehensive maintenance services. Since our establishment in ****, we've been committed to delivering excellence in sales, service, and installation of fire protection equipment across Victoria. Our business, jointly with our parent company BGIS, are poised to expand its reach and offerings in the essential services sector.
The Role
As our company continues to expand, we're thrilled to offer a full-time position for a Key Account Manager. We're seeking an individual eager to contribute to our business's ongoing success. Join our vibrant maintenance team and assist in providing exceptional trade experience & customer service to our growing client base. This role promises diversity and opportunities for skill development.
Key Responsibilities
Manage several key accounts, ensuring effective and effective delivery of services.
Establishing the required performance standards and work quality in conjunction with the service supervisors.
Able to autonomously manage a team, set and review KPIs
Reinforce that all standards are met regarding customer service provided by the team.
Maintain regular communication with clients to address field issues promptly and implement appropriate solutions.
Identifying and implementing business improvement initiatives.
An ability to multi-task and think on your feet.
Be a proactive thinker, and ability to work within a team to achieve results.




To excel in this role, the selected candidate will need to have:
A minimum of 3-5 years of team account management experience within the Fire Services Industry
Specific experience in account management within the fire protection/safety industry is essential
New business development experience is required to identify and secure new opportunities.
Effective communicator at all levels
Strong managerial skills and experience with the ability to drive delivery from team
Ability to work autonomously
Uptick proficiency would be an advantage
In return, we offer:
Competitive salary package
Company motor vehicle
Mobile phone & Laptop
Induction training, ongoing development
Interesting and challenging work with full management support
Career progression opportunities within AESM BGIS
Corporate benefit program
The successful applicant must undergo police and working with children checks.
Why Join AESM?
Key Benefits Include:
Spot recognition vouchers and $2,000 employee referral bonus.
Access to Flare for discounts across retailers, energy, utilities & much more!
Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
Be part of a global organisation known for innovation and excellence
Endorsed by Work180 as an employer of choice for women
Recognised by WORK180 as a Top 5 Employer for career development opportunities
Paid volunteer days, donation matching & inclusive community support
Employee referral bonuses
AESM BGIS is an equal opportunity employer and we strongly encourage applications from
women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds
Eligibility
To be successful in the role, applicants must have full working rights in Australia.
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📌 Key Account Manager (Melbourne)
🏢 BGIS Global Integrated Solutions Canada
📍 Melbourne