Best Western Queen Victoria Market Hotel is a 4-level hotel with 42 rooms, located in the heart of West Melbourne. Just a 1-minute walk from Melbourne's iconic Queen Victoria Market, our hotel caters to both international and local travellers seeking comfort, convenience and warm hospitality.
We are currently seeking multiple enthusiastic and experienced
Hotel Reception Staff
to join our team.
About You:
To be successful in this role, you will have:
Previous experience in a
hotel reception role
(essential)
Experience in
hotel housekeeping
(desirable)
Familiarity with
Melbourne tourist attractions and public transport
A genuinely
warm, welcoming and professional demeanour
Availability to work
morning, evening and weekend shifts
Full working rights in Australia
You will also demonstrate:
Excellent communication, interpersonal and time-management skills
Strong attention to detail
High standards of personal presentation




Demonstrates a robust sense of responsibility and service, with a meticulous and reliable approach to work.
Demonstrates flexibility to support both Front Desk and Housekeeping functions as operational needs require.
Key Responsibilities:
Your duties will include, but are not limited to:
Providing efficient, friendly and professional service to all guests
Warmly welcoming guests and ensuring a positive first impression
Organising, confirming and processing guest check-ins and check-outs
Responding to guest requests, enquiries and complaints promptly via face to face or online
Securing payments and verifying or adjusting guest billing as required
Checking room cleanliness and presentation prior to guest arrival
Dust, vacuum, and mop floors
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📌 Hotel Receptionist (Melbourne)
🏢 Best Western
📍 Melbourne