Australian Fitness Academy – Caulfield VIC
We are seeking an organised, enthusiastic
Administration Assistant
to join the team at
Australian Fitness Academy in Caulfield, VIC
. This is a
part-time position (22.5 hours per week)
that offers flexibility whilst providing essential administrative support to our organisation. This dynamic role is perfect for a skilled go-getter who enjoys providing outstanding customer service, contributing to efficient team processes and taking ownership of your work.
Who are we?
The Australian Fitness Academy is Australia's leading fitness course provider, graduating over 35,000 students since ****. We are committed to providing the highest quality courses and support services to assist our students in creating rewarding careers as Fitness Professionals and Personal Trainers.
About the position
The Administration Assistant plays a critical role in supporting our students throughout their journey with AFA, from enrolling them on our courses to providing assistance for any payment-related matters and issuing Certificates upon completion.
This position is a
part-time position
commencing
ASAP
, with the requirement to be available onsite.
Key Responsibilities:
Course enrolments – accurately and efficiently enroll students using our records and invoicing system




Assist in processing course completions and issue of certifications
Preparation of course resources including manuals, timetables and welcome packs
Reception - provision of excellent customer service in dealing with students, phone enquiries, mail and deliveries
Monitoring and responding to emails from students and suppliers
Entry of student survey data, scanning and electronic storing of documents
Order and maintenance of office supplies
Coordinating the distribution of work experience uniforms to students
Assisting/coordinating monthly Company Social Events
The successful applicant should have:
Advanced communication and computer skills including proficiency with Microsoft programs and email
Initiative and the ability to work both autonomously and as part of a team
Professional demeanour with strong customer service and interpersonal skills
Excellent organisational skills and attention to detail
A willingness to learn and adapt to new systems and procedures
Enthusiasm and an ambition to progress within the organisation
The following are desirable:
A qualification in administration, business or similar
Employment experience in Education or a customer service-focused industry
Experience using client management systems
An interest in fitness and exercise
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📌 Administration Assistant (Melbourne)
🏢 Australian Fitness Academy
📍 Melbourne