Department of Health to Queensland - Townsville QLD
Administration Team Leader to Clinical Information
Department of Health to Queensland
Townsville, Northern QLD
Office Management (Administration & Office Support)
Government to State (Government & Defence)
Full time
Administration
Microsoft Office
Administrative Support
The Clinical Information Administration Service located at Townsville University Hospital are seeking a highly organised and outcome driven Administration Team Leader to join their team.
PLEASE NOTE: This is a permanent full-time role.
About the opportunity
This role provides operational leadership and management to the Medical Records Scanning Unit team. This position is responsible for evaluating productivity and undertaking quality improvement audits to ensure tasks are completed efficiently and adhering to key performance indicators.
Proven ability to operationally manage an administration service within a complex and diverse multidisciplinary environment, including a demonstrated ability to provide confident leadership and supervision skills in line with organisational policies relating to human resources, workplace health and safety, employment equity and anti-discrimination.
Proven ability to meet organisational objectives including organising and delegating work, solving day to day challenges, meeting deadlines and establishing priorities.
Ability to develop and implement processes to streamline workplace practices to create efficiencies with limited resources.
Demonstrated high level communication,



consultation and negotiation skills in a challenging multidisciplinary environment.
Well-developed skills in the use of Microsoft Office applications, HBCIS, ieMR and other hospital specific software, which assist with the provision of administrative support to patient services.
Experience in the completion of quality improvement activities including review of appropriate workload indicators.
About your new employer
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and skilled support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network.
Work/Life Balance and Lifestyle Benefits
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Role requirements
This is a VPD risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
Please refer to the Role Description for further details.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
Salary range: ******* to ******* p.f. (AO4)
4 weeks annual leave with 17.5% loading
*****% employer contribution to superannuation
Locality allowance
Plus Salary Sacrificing options may be available
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📌 Administration Team Leader (Townsville)
🏢 Department of Health to Queensland
📍 Townsville