10d ago , from Illawarra Mercury Job Board
Employment Type: Full-Time
Experience Level: Entry-Level to Mid-Level
We are looking for a motivated, analytical, and detail-oriented Operations Analyst to join our team. This role is ideal for individuals who are passionate about improving business operations, analyzing performance data, and driving process optimization through data-driven insights. As an Operations Analyst, you will work closely with cross-functional teams to evaluate operational performance, identify opportunities for improvement, and support strategic initiatives that enhance efficiency, productivity, and business growth.
Key Responsibilities
Analyze operational processes, workflows, and business performance to identify trends and improvement opportunities.
Collect, validate, and interpret operational data to support strategic decision-making.
Develop reports, dashboards, and performance metrics to monitor key performance indicators (KPIs).
Identify operational bottlenecks and recommend practical solutions to improve efficiency and productivity.
Support business process improvement, automation, and operational excellence initiatives.
Collaborate with Operations, Finance, Sales, and other departments to optimize workflows and business performance.
Prepare analytical reports, presentations, and executive summaries for management and stakeholders.
Monitor project progress, operational targets, and performance outcomes.
Maintain and improve standard operating procedures (SOPs) and operational documentation.
Conduct market, industry, and competitor research to support business planning and operational strategy.




Assist with digital transformation and continuous improvement projects.
Requirements
Bachelor's degree in Business Administration, Operations Management, Finance, Economics, Engineering, Data Analytics, or a related field.
Previous experience in operations analysis, business analysis, process improvement, consulting, or related roles is preferred.
Strong analytical, quantitative, and problem-solving skills.
Advanced proficiency in Microsoft Excel, PowerPoint, and Microsoft Office Suite.
Experience with data visualization tools such as Power BI, Tableau, Looker, or similar platforms is an advantage.
Familiarity with SQL, Python, R, or other analytical tools is a plus.
Strong communication, presentation, and stakeholder management skills.
Excellent organizational skills with exceptional attention to detail.
Ability to manage multiple priorities and thrive in a fast-paced environment.
Experience using AI-powered productivity tools such as ChatGPT, Microsoft Copilot, Claude, Gemini, or similar platforms is an advantage.
What
Opportunity to contribute to high-impact operational improvement and business transformation initiatives.
Exposure to cross-functional teams and strategic business projects.
Professional development, mentorship, and continuous learning opportunities.
Clear career progression into Senior Operations Analyst, Business Analyst, Operations Manager, Strategy Analyst, or Project Manager roles.
A collaborative, creative, and performance-driven work environment.
Competitive compensation with performance-based incentives and comprehensive benefits.
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📌 Operations Analyst (New South Wales)
🏢 Connect Finanças 360º
📍 New South Wales