External Claims Adjuster
Location:
Harvey Bay
Salary:
$90K + $15k car allowance + fuel card + bonus
MAYDAY are excited to be assisting a global insurance brand with the recruitment of a External Claims Adjuster within their Harvey Bay Office. This is a key role where you will become an integral part of their strong team, that will ultimately assist in restoring our customers' lives, where they've faced loss or damage to their properties.
You will be a self-starter and will be confident in completing site inspections, ascertaining cause and extent of damage, appointing trades/other relevant specialists, and providing a seamless end-to-end claims experience for the end customer. Whilst this role would suit someone who has a loss adjusting/claims background, we are open to hearing from you if you are a tradesperson, have a property management background or have worked in a similar field where you can apply your transferrable skills to managing claims from start to finish.
What's in it for you?
Join a well-established, global and growing insurance brand.
Permanent role with career progression opportunities.
Market-competitive salary plus car allowance, fuel card, and bonus.
Work from home and field-based autonomy
Collaborative,



people-focused team culture
Ongoing development, training & clear career pathways
Main Responsibilities
Complete on-site and desktop assessments
Determine cause, scope, and extent of damage
Appoint and coordinate trades and specialist providers
Deliver a seamless, end-to-end claims experience
Produce high-quality, concise reports for clients
Maintain accurate documentation, including decisions and reserve changes
Communicate proactively with customers and stakeholders on claim progress
About you
Background in loss adjusting, claims, trades, property, or similar (highly regarded)
Loss Adjusting or relevant professional qualifications preferred
Confident communicator with empathy, professionalism & strong listening skills
Natural problem-solver with curiosity to find root causes
Customer-focused with a calm, considered approach
Resilient, proactive and able to manage your own workload
Current and valid driver's license
Ready to step into a role where your expertise genuinely helps people rebuild?
Let's chat, this could be the perfect opportunity for your next career move.
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📌 External Claims Adjuster (Queensland)
🏢 Mayday Recruitment Group
📍 Queensland