At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choiceand independence in their lives, to feel valued members of their community and to have easy accessto the community or residential services they need to live the life they want. With a range of servicesin many locations in Victoria and Tasmania, our 5,000 staff and 600 volunteer staff are committed tohigh quality services and care.
Uniting AgeWell provide a workplace culture based on the
BEST
philosophy –
Believe, Excel,
Support
and
Trust
– underpinned by our values of
Kindness, Respect, Integrity, Innovation
and
Inclusion
, andour customer service charter and promise that shape and inform all that we do. More information canbe found on the Uniting AgeWell website -
Why choose Uniting AgeWell?
Salary packaging benefit up to $15,900 + $2,650
annually
Career pathways
, education and training opportunities
Comprehensive Employee Assistance Program
available 24/7 for our staff
Not for profit,
values-based
organisation
About the role:
As an
Applications Trainer,
you will develop and deliver engaging, user-focused training for end users across a portfolio of Residential Care applications. Provide expert support and education for core clinical systems, including
AlayaCare (Residential), MediMap, Pixalere
, and other associated platforms.
In this role, you will:
Work closely with the Digital PMO Team, Applications Team, App Training Team, and Subject Matter Experts to develop explicit, concise and high quality end user documentation and training materials and effective delivery of end user training




First level support to Uniting AgeWell system users as required
Designing and facilitating training sessions to enhance user capability and system adoption
Supporting the implementation and optimisation of clinical applications within Residential Aged Care environments
Play a key role in supporting the users during times of system upgrades and/or enhancements with the preparation and maintenance of application documentation e.g. QRGs, FAQs, User Guides, videos and answering training related queries
Assist with any project work, typically software upgrades or implementations
About you:
You are passionate about what you do and want to make a difference in the lives of ourresidents/clients, enhancing their self-esteem and empowering them to make choices.
This is the place for you if you:
Previous experience in design, delivery and assessment of both face to face and online training and/or education in a group setting
Extensive experience in systems training, including clinical systems
Experience and understanding of the Aged Care / Health Care sectors
Experience in developing and implementing best practice clinical applications learning material (developing user documentation, training materials including digital training – videos & eLearning)
Excellent stakeholder management and the ability to build and manage relationships at all levels of the business
Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)
Essentials for working in Aged Care:
A current Working With Children card
Current and ongoing flu vaccinations
Ability to pass a national police clearance
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📌 Applications Trainer (Melbourne)
🏢 Uniting Agewell
📍 Melbourne