Join a Team That Takes Pride in Every Home
At
Burbank
, we know that our relationship with customers doesn't end when we hand over the keys. As a
Home Care Inspector
, you'll play a critical role in ensuring our customers receive exceptional support throughout the maintenance and warranty period, helping protect the quality and reputation of the homes we build.
This is a varied, hands-on role that combines construction knowledge, project coordination, customer service, and problem-solving. You'll manage maintenance and warranty inspections, coordinate trades, oversee rectification works, and guide customers through the process with professionalism and confidence.
What You'll Be Doing
Conduct maintenance and warranty inspections across residential homes
Identify building defects and determine appropriate rectification solutions
Coordinate and manage trades throughout the maintenance and warranty process
Schedule and monitor works to ensure projects are completed on time and to Burbank standards
Liaise with homeowners, trades and internal stakeholders to ensure clear communication throughout each job
Resolve issues and disputes in a fair and professional manner
Ensure all works comply with relevant building regulations, contractual obligations and safety requirements
Maintain accurate documentation and reporting
Support the presentation and upkeep of display homes within your allocated area
What You'll Bring
We're looking for someone who enjoys construction, is practical in their approach, and thrives in a fast-paced environment where no two days are the same.
Ideally,



you'll have:
Experience within the residential building or construction industry
Project coordination, project management or scheduling experience
A trade background or strong technical understanding of residential construction
Knowledge of building standards, regulations and industry best practices
Strong organisational skills and the ability to manage multiple jobs at once
Excellent communication and relationship-building skills
A solutions-focused mindset with strong problem-solving abilities
Confidence making decisions and having difficult conversations when required
A positive attitude, resilience and a genuine commitment to providing great customer outcomes
A stable employment history demonstrating reliability, commitment and a strong work ethic
Why You'll Love This Role
This is an chance to join a supportive team where you'll have autonomy, variety, and the chance to make a real impact on the customer experience.
You'll work alongside experienced industry professionals who genuinely care about quality outcomes and helping each other succeed.
Why Burbank?
Competitive salary
Fully maintained company vehicle
Rewards Gateway – exclusive discounts on shopping, dining, entertainment and more
Burbank home discounts
Career development opportunities
People-first initiatives
Employee Assistance Program (EAP)
And more...
Burbank believes that our people are our greatest asset. We celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive.
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📌 Home Care Inspector (Melbourne)
🏢 Burbank
📍 Melbourne