Casual Medical or Part-time medical reception
About Us
: Hallet's Medical Clinic is a reputable GP clinic dedicated to providing high-quality, personalized healthcare to our community. We pride ourselves on our patient-centered approach and strive to create a welcoming and efficient environment for both patients and staff. We are currently seeking a friendly and organized Medical Receptionist to join our team and help ensure the smooth operation of our clinic.
Job Description
: As a Medical Receptionist at Hallet's Medical Clinic, you will be responsible for managing the front desk and providing excellent customer service to our patients. Your role is key in creating a positive first impression and facilitating efficient clinic operations.
Key Responsibilities
:
Greet and check in patients, ensuring a welcoming and professional atmosphere.
Schedule, reschedule, and confirm patient appointments, including follow-up visits.
Answer phone calls and handle patient inquiries with courtesy and efficiency.
Collect and verify patient information, including insurance details, medical history, and contact information.
Process patient payments, manage billing inquiries, and assist with insurance claims and referrals.
Maintain and update patient records in our electronic health record (best practice) system,



ensuring accuracy and confidentiality.
Assist with various administrative tasks such as filing, faxing, and office organization.
Coordinate with medical and support staff to ensure smooth patient flow and effective communication.
Handle patient correspondence and documentation in a confidential manner, adhering to HIPAA regulations.
Qualifications
:
High school diploma or equivalent; additional certification in medical office administration or related field is a plus.
Previous experience in a medical office or similar administrative role preferred.
Proficiency with Best Practice and office software (e.g., MS Office).
Excellent communication and interpersonal skills, with a strong focus on customer service.
Ability to handle multiple tasks and work efficiently in a fast-paced environment.
Strong organizational skills and attention to detail.
Knowledge of medical terminology and insurance processes is beneficial.
Benefits:
Competitive salary
Opportunities for professional development and continuing education
Hallet's Medical Clinic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
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📌 Casual Medical Or Part-Time Medical Reception (Victoria)
🏢 Halletts Medical Services
📍 Victoria