Customer Service and Administration Assistant
We're driven by purpose and passion, delivering safe, reliable transport solutions that keep your business moving. With a focus on safety, service, people and performance, we go the extra mile to ensure every delivery is seamless. Our core values define who we are: we put safety first, work smarter, achieve success together, and take pride in every journey. From the first kilometre to the last, your freight is in expert hands. Experience the difference with a logistics partner who cares about your success.
Our Perks and Culture:
We work together to achieve our mission: "To provide reliable and professional transport solutions".
Get access to our free employee assistance program that includes assistance with yourhealth, finances, nutrition and legal advice for both you and your family.
We are a family owned business and understand that work-life balance can be different for everyone.
Transport and logistics are our passion, and we love what we do!
We will enable you to be at your best so you can reach your career dreams and goals.
Enjoy career fulfilment at Wickham Freight Lines with 25% of our employees that have atenure of 10 years or more.
Enjoy a vast number of discounts with our employee benefits scheme.
Wickham Freight Lines has an excellent opportunity for a driven candidate to work within an experienced and busy administration team at our Sydney Terminal based in Arndell Park. This is the perfect opportunity to start your career in the Transport andLogistics sector whilst delivering excellent customer service and obtaining administration skills.



The successful candidate will be supported by our dedicated Sydney Customer Service team.
This is a part-time position working Monday to Friday between the hours of 10am to 2pm (approx. 25 hours a week).
The successful candidate will be responsible for a variety of administration tasks including:
Answering, responding and distributing all incoming phone calls, emails, and mail
Collecting and collating returned paperwork
Maintaining excellent lines of communication with customers and other team members
Liaise with our head office team members to ensure that all freight jobs are entered
Liaising with drivers and subcontractors to ensure accuracy of paperwork
Producing and checking all relevant paperwork relating to freight collections and deliveries
Using the transport management system to allocate consignments, deliveries and pickups
Maintaining records to track miscellaneous activities such as transhipping and storage
Assist with accurate Pallet management
Liaise with Office Supervisor and facilitate the effective movement of information and documents between the Sydney Terminal and Interstate Terminals.
Skills and Experience:
To be successful in this position you will need excellent communication skills, professional phone manner, ability to converse with customers and drivers, intermediate computer skills while also maintaining a high level of accuracy in administration. The successful applicant will have unparalleled ability to multitask, the ability to work under pressure, attention to detail and the ability to prioritise, as these are all crucial to performing this role successfully.
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📌 Customer Service And Administration Assistant (Sydney)
🏢 Wickhams
📍 Sydney