Miele Australia Pty in Scoresby, Australia, is seeking a Senior Customer Solutions Specialist to own complex customer enquiries and escalations, guiding colleagues, retail partners and offshore partners. You will resolve issues with empathy, build cross-functional relationships and drive service improvements in a premium, customer-centric workplace.
You will coach teammates, oversee case management, and apply data-driven processes to enhance outcomes in a hybrid work setting.
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📌 Senior Customer Solutions Lead (Hybrid) (Melbourne)
🏢 Miele Australia Pty
📍 Melbourne
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