Administration & Customer Service Coordinator
Administration & Customer Service Coordinator
Permanent Part-Time | Thomastown, VIC | On-site
Monday to Friday | 9:00 am to 2:00 pm
About Domus Living
Domus Living is a growing Australian supplier of premium bathroom products, specialising in Domustone shower floors.
From our warehouse and showroom in Thomastown, we supply customers across Australia. As the business continues to grow, we are looking for a capable and motivated person to support our day-to-day administration, customer service and sales operations.
About the Role
This is a varied, hands-on position combining administration (order processing, stock coordination) and customer service (customer sales support).
We are not necessarily looking for someone with extensive experience, it is bonus if you have experience in the building industry or admin roles. More importantly, we are looking for someone who is intelligent, reliable, comfortable using computers and genuinely willing to learn (training will be provided).
The ideal candidate will be proactive, adaptable and able to use initiative and problem-solving skills in a fast-growing business environment.
You will work closely with customers, suppliers, warehouse team and management to help ensure orders and daily operations run smoothly.
About You
You may have previous administration or customer service experience and you may be looking for an opportunity to develop your skills in a growing business.




The most important qualities for this role are your attitude, reliability and ability to learn.
You will ideally be:
Smart, practical and solutions-focused.
Proactive and willing to take ownership of tasks.
Comfortable working in a rapid-paced and changing environment.
Able to identify problems and find practical solutions.
Highly organised and able to manage multiple priorities.
Confident communicating with customers by phone, email and in person.
Professional when dealing with customers.
Accurate and attentive when processing orders.
Confident using computers, email and common office software .
Comfortable learning new systems and processes (training provided).
Able to work independently while also contributing as part of a small team.
Reliable, punctual and committed to doing tasks properly.
Experience with MYOB, Wix, inventory systems, order processing, accounts receivable or the building and construction industry would be advantageous, but it is not essential. Training will be provided.
Role Details
Permanent part-time position.
Monday to Friday, approximately 9:00 am to 2:00 pm.
Approximately 25 hours per week.
On-site at our warehouse and showroom in Thomastown, Victoria.
School-friendly working hours.
Competitive hourly rate based on experience.
Training provided.
Opportunity to develop your skills and grow with an expanding Australian business.
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📌 Administration & Customer Service Coordinator (Melbourne)
🏢 Domus Living Australia
📍 Melbourne