Casual role | $***** per hour + superannuation
Play a key role in keeping our park spotless and guest-ready every day
Work in a beautiful rural setting with a supportive team
Casual role | $***** per hour + superannuation
Play a key role in keeping our park spotless and guest-ready every day
Work in a beautiful rural setting with a supportive team
About Us
Imagine starting your day surrounded by rugged coastlines, native wildlife and one of Australia's most iconic tourist destinations. At Phillip Island Park Lane Holiday Park, that's everyday life.
Phillip Island Park Lane Holiday Park is part of the Park Lane Group — a proud family-owned business since ****.
We create places where families relax, reconnect and make great memories.
A beautiful holiday park loved by guests
Part of a growing and trusted family business
We care about quality, pride and great service
A friendly team that supports each other
A place where your work truly makes a difference
What You'll Do
Bring Holidays to Life!
Are you passionate about delivering unforgettable holiday experiences and thriving in a vibrant, guest-focused environment? Look no further!
Park Lane Holiday Parks
is searching for a dynamic and enthusiastic
Guest Experience Officer
to help create magical getaways for our guests. You will be a key player in ensuring every guest's stay is seamless and memorable.




You will help make every guest stay smooth, welcoming and memorable.
Welcome guests and provide front desk support
Manage bookings, payments and guest enquiries
Answer phone calls and emails promptly
Resolve guest concerns with care and professionalism
Promote park activities and accommodation options
What You'll Bring
You enjoy helping people and thrive in a busy environment.
Robust customer service skills
Clear communication and a positive attitude
Good organisation and attention to detail
Confidence using booking systems and computers
Ability to work both independently and in a team
Current Working with Children Check (or willingness to obtain) and Australian work rights
What's in it for You
Live and work on stunning Phillip Island, one of Victoria's most iconic coastal destinations
Staff discounts across Park Lane Holiday Parks and A Maze N Things
Work with a supportive team and help create memorable holiday experiences for thousands of guests each year
Join a trusted family-owned Australian business where your contribution matters
Be part of an exciting period of growth, with major expansion plans underway
Access career development, training opportunities, and employee benefits across the Park Lane Group
#J-*****-Ljbffr

📌 Guest Experience Officer (Victoria)
🏢 Park Lane Group
📍 Victoria