Vectura Recruitment Pty Ltd – Moorabbin VIC
Location:
Melbourne South East, VIC
Work Type:
Permanent / Full-Time / On-Site (8:30am - 5:30pm Mon-Fri)
Salary:
$90,000 - $100,000 + Super (depending on experience)
Vectura Recruitment is seeking a detail-oriented and proactive Fleet Controller to join a high-performing logistics team. This hands-on role is central to daily fleet coordination, driver communication, and client interaction within a fast-paced, service-driven environment.
Key Responsibilities
Coordinate day-to-day fleet movements using GPS tracking tools and dispatch systems
Respond to incoming enquiries from drivers and clients, providing timely support and updates
Process high volumes of transport bookings via phone and email, ensuring scheduling accuracy
Monitor service performance, addressing any delays, issues, or additional charges
Oversee documentation including PODs, pallet movements, detention logs, and job notes
Support driver use of mobile apps, ensuring accurate time and job data is captured
Escalate operational or staffing issues to the Operations Manager when necessary
Collaborate with administration and operations teams to maintain workflow and efficiency
Participate in driver support, training, and service recovery activities as needed
Maintain a strong focus on customer service throughout the transport process




Assist with driver onboarding ensuring all compliance requirements are met
After hours calls and operations on a rostered and as directed basis
Skills & Experience
Minimum 2 years' experience in fleet coordination, managed freight, or logistics operations
Strong customer service focus with proven problem-solving ability under pressure
Proficient in Microsoft Excel, Word, and Outlook
Confident communication skills with sound literacy and numeracy
Familiarity with logistics systems and real-time tracking platforms
Knowledge of compliance requirements including fatigue, mass, load restraint and dangerous goods regulations
Able to work collaboratively across teams and independently resolve issues
Comfortable using mobile driver technology and operational documentation tools
Able to multi-task and perform in fast paced environments
The Opportunity
This is a stable, full-time opportunity with a well-established transport group based in Melbourne's southeast. You'll join a collaborative operations environment where your ability to juggle priorities, support drivers, and maintain service standards will be genuinely valued. Ideal for someone with solid hand on coordination skills seeking growth within the logistics sector.
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