Workplace Training and Assessment (Education and Training)
Full time
125K + 12% Super. Hybrid ongoing.
Working with Children Check
Drivers Licence
Adoptions
Passionate about the education sector but looking for a role with a difference?
Previous experience as an educator, school leader or school administrator is essential.
Attend school sites across Victoria. WWCC, valid driver's licence and vehicle required.
Join fast-growing EdTech Company transforming K–12 education with an intelligent, AI-powered platform connecting data, people and processes across the student lifecycle.
Reporting to the Education Onboarding Lead, the Education Specialist is the Subject Matter Expert (SME) in school operations and education administration, supporting a transformative, AI-enabled Microsoft Dynamics 365 solution to drive ongoing improvement at schools. The role ensures that onboarding, requirements validation and product feedback are grounded in how schools manage administration, reporting, student information, staff workflows, leadership oversight and parent facing communication. The role helps translate school administration needs into clear onboarding input, supports practical adoption of standard processes and identifies where leading technologies, including AI-enabled capabilities where appropriate, can improve clarity, efficiency and decision-making across school operations.
Your key responsibilities:
Provide school operations and education SME input during discovery, scoping and configuration.
Translate teaching, learning and admin workflows into clear onboarding inputs.
Review configurations to ensure alignment with real school practices.
Guide schools to adopt standard build.
Advise on using EdTech/AI to enhance processes without adding complexity.
Act as the education SME, bringing classroom and school-operational insight to roadmap discussions and enhancements.
Provide ongoing guidance on platform use, workflow changes, and feature adoption.




Identify opportunities to improve outcomes via tech-enabled process improvements.
Support design and delivery of training and change materials for staff and leaders.
Build school confidence during onboarding and transition to BAU.
Act as key contact for school staff on education-related questions throughout deployment and ongoing support.
Simplify complex concepts to support adoption across all school stakeholders.
Build strong relationships with school leaders, teachers and administrators.
Collaborate with onboarding, customer success and product teams.
This role requires an experienced educator/school leader or school administrator with a strong understanding of teaching, learning and day-to-day school operations, able to translate classroom and school requirements effectively for onboarding and configuration teams. You'll bring proven capability in change management, training delivery and stakeholder engagement within education settings, complemented by strong facilitation and communication skills that enable confident engagement with both teachers and executive leadership. Adept at contributing to structured governance processes, providing transparent, well-reasoned input and communicating platform impacts in practical, educator-focused terms. Demonstrates a process-driven yet flexible approach, escalating issues appropriately while maintaining focus on outcomes. Skilled at prioritising competing demands, simplifying complexity and sustaining momentum to meet time-bound delivery commitments.
Experience in EdTech onboarding, schools facing SaaS implementation, or curriculum technology, along with a strong understanding of Aus K–12 schooling systems, including independent school governance and the broader SaaS landscape is highly desirable but not essential.
You must live in Australia and have current Australian working rights to apply for this role.
At Lloyd Connect we recognise the benefits that diversity and inclusion brings to our clients and encourage people from all backgrounds, abilities and identities to apply.
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📌 Education Specialist (Melbourne)
🏢 Lloyd Connect
📍 Melbourne