Fast-Growing Artarmon Retailer Spanning Outdoor Gear & Landscaping Solutions
Autonomous Role With Career Progression | Work With Products You're Passionate About
EARN $70,000 - $85,000 + Super | Full-Time Role | Immediate Start
Fast-Growing Artarmon Retailer Spanning Outdoor Gear & Landscaping Solutions
Autonomous Role With Career Progression | Work With Products You're Passionate About
About The Company
Our client is a fast-growing retailer and product developer based in Artarmon, Sydney, operating two established ecommerce brands.
One specialises in caravan, camping and 4WD accessories, while the other supplies technical landscaping products to trade customers and homeowners.
With a strong online presence complemented by an Artarmon retail and trade counter, the business offers leading brands alongside its growing range of in-house products.
This is an opportunity to join a small, collaborative team with significant growth plans over the next five years.
About The Opportunity
The primary purpose of this position is to join the customer service team supporting two established ecommerce brands.
You'll assist retail and trade customers in-store, over the phone and by email, while supporting online orders and day-to-day store operations.
Reporting directly to theDirector, some of your responsibilities will include:
Processing orders and preparing quotes




Receiving, checking and putting away deliveries
Providing product advice and technical support (training provided)
Monitoring online orders in Shopify & Cin7 to ensure timely dispatch
Building strong relationships with customers, suppliers and the team
Handling enquiries by phone, email, in-store and at the trade counter
Learning both product ranges to provide helpful sales and product support
Product training will be provided, so existing technical knowledge is not essential - but curiosity and a willingness to learn are key.
About You
The successful candidate will have:
A proactive, customer-focused team player
Available to work on-site full-time in Artarmon
Strong communication skills and good computer literacy
A genuine passion for the outdoors, camping, 4WDing or landscaping
Trade, retail or customer support experience (trade qualification a plus)
What's in it for You?
Friendly, Collaborative Team
Full-Time Hours:Monday to Friday
Autonomy:Own your role and access
Career Progressionwithin the company
Growing Businesswith huge future plans
Competitive Salary:$70,000 - $85,000 + Super
Convenient Artarmon Location, close to public transport
Generous Staff Perks:Discounts and access to free gear
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