Description
At Amazon, we're working to be the most customer-centric company and earth's best employer. To do this, we need exceptionally talented, bright, and driven people. If you'd like to help us build that place, this is your chance to make history.
Amazon Australia is in a period of unprecedented growth – there has never been a more exciting time to join. We are seeking a strong Employee Relations Manager to join our Amazon Australia Operations team, to be based in either Sydney or Melbourne. The central objective of Amazon's global operations employee relations team is to ensure our organisation's treatment of employees is fair, respectful, and consistent with our framework of core business values and objectives. To support that objective, this position's responsibilities fall into proactive and reactive categories, focused on providing exceptional employee experience. You will have deep subject matter knowledge, exceptional communication skills and the ability to work cross functionally on a wide range of employee relations initiatives. This is a highly visible and varied role, working with senior operations leadership teams. The successful candidate will influence decision making and direct the business into the future. This role will involve interstate travel up to 30%.
Benefits
Dogs at Work: our popular program proven to lower stress and boost morale, running successfully across our Australian corporate offices
Commuter benefits, helping you save on the cost of your daily commute
Subsidised health insurance for you and your dependents, on top of salary continuance (income protection) and life insurance




Inclusive culture: Amazon celebrates diversity of background, experience, and thought as a key driver of innovation and our mission to be the most customer-centric company in the world
This position requires full-time in-office presence 5 days per week at our Melbourne or Sydney CBD location.
Key job responsibilities
Champion employee interests and build long-term relationships across diverse operational teams
Partner with and influence Site Leaders and HR to design, implement, and sustain positive employee relations programs tailored to the Australian business environment
Localise global ER tools, training, and communications for the Australian workforce
Collect, analyse, and act on employee feedback and workforce data to proactively identify trends and resolve employee concerns
Support Operations and HR with complex case management
Deliver proactive employee relations training and communications across the business
Lead large-scale, country-wide initiatives that elevate the overall employee experience
Basic Qualifications
Bachelor's degree or equivalent
Experience in employee relations, labor relations, or labor/employment law




Experience analyzing HR data and translating metrics into actionable workforce strategies
Knowledge of MS Excel, Word, SharePoint and PowerPoint
An understanding of the Fair Work Act, Modern Awards and other State and Federal laws
Preferred Qualifications
Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
Experience in a fast paced, energetic organization
Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
High-quality judgment and sound decision-making
Acknowledgement Of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company
- Amazon Commercial Services Pty Ltd
Job ID: A********
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📌 Employee Relations Manager (Sydney)
🏢 Amazon
📍 Sydney