ABOUT THE ROLE
We are looking for an experienced Bus Driver, who is responsible for the daily transfers of Rottnest Express customers from various locations throughout the Perth Metropolitan area to / from Rottnest Express departure terminals and for the daily tour coach operations of the Discovery Tour on Rottnest Island.
This position requires an excellent level of customer service and friendly disposition.
As a member of the transport team, you are involved in direct contact with our customers.
About Us
Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island.
In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in **** and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, Recent Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
Requirements




The ideal candidate is an experienced bus driver who not only drives safely but will also act as a positive ambassador for Rottnest Express by creating a welcoming and enjoyable experience for guests throughout their journey.
Your role is key to ensuring a positive experience for our guests, and involves:
Safely operate Rottnest Express buses according to scheduled routes and timetables.
Transport passengers between hotels, caravan parks, ferry terminals, and tour locations.
Drive theDiscover Bus Touron Rottnest Island.
Deliver exceptional customer service by greeting passengers and assisting with their needs.
Provide information about Rottnest Express services, products, and ferry operations.
Assist passengers with loading and unloading luggage.
Collect tickets and help ensure smooth boarding processes.
Complete required logs, reports, and incident documentation.
Report vehicle defects, accidents, or safety concerns.
Maintain vehicle cleanliness and refuel buses as required.
Your success in this role will be achieved through excellent interpersonal skills, proactive customer focus and consistently willing to go above and beyond for our guests.
You'll have experience in passenger transport.
You will hold a Minimum Medium Rigid (MR) license, valid Passenger Transport Driver (PTD) licence and a current Senior First Aid certificate.
The successful applicant will require flexibility with their working hours, including weekends and public holidays.
A uniform will be provided to allow you to maintain professionalism and personal presentation in line with our company personality.
This is your opportunity to be part of a business with a passionate focus on continuous improvement and high‐quality customer service.
Benefits
What We Offer
Generous discounts on Journey Beyond travel and experiences
Study Assistance Policy
A career with opportunities for progression, transfers, and secondments
Parental Leave program
Purchased Leave policy
Private Health discounts
Employee Assistance Program
Discounts on Journey Beyond merchandise

📌 Bus Driver | Rottnest Express (Western Australia)
🏢 Journey Beyond
📍 Western Australia