Lyra Technology Group is seeking an experienced Service Delivery Consultant, Level 2, to join Veracity's Service Desk in Brisbane (Woolloongabba).
You will own escalations, resolve Level 1/2 incidents, and mentor junior staff, contributing to continuous improvement across Microsoft 365, networking and cloud platforms.
You will collaborate with a busy Service Desk, document solutions, and engage clients with proactive communication.
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📌 Senior Service Delivery Consultant, Level 2 – It & Networking (Queensland)
🏢 Lyra Technology Group
📍 Queensland
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