Location:
Port Melbourne, VIC
Employment Type:
Full Time
Administration Assistant
Location:
Port Melbourne, VIC
Employment Type:
Full Time
We're looking for a friendly, organised and proactive
Administration Assistant
to join our growing team in Port Melbourne.
This is a varied role that's perfect for someone who enjoys being the person who keeps everything running smoothly. You'll provide support across our office, assisting our Product Development and Production teams with sample coordination and administration, while also helping with customer enquiries and the day-to-day operations of the business.
If you enjoy variety, have excellent attention to detail and thrive in a fast-paced environment, we'd love to hear from you.
About Us
Shoes Online Enterprises is an Australian footwear company behind leading brands including
Therapy
,
Uncut
and
Bionatura
, as well as developing footwear for many of Australia's leading retailers.
We're a passionate, family-owned business with a collaborative team culture where everyone works together to achieve great results. This is an exciting opportunity to become part of a growing business within the fashion footwear industry.
About the Role
No two days are the same! This role provides administrative support across several areas of the business, making it ideal for someone who enjoys variety, is highly organised and is happy to jump in wherever needed.
The successful applicant will play a key role in coordinating footwear samples, supporting our Product Development and Production teams, assisting with customer enquiries and helping ensure the smooth day-to‐day running of the office.
Key Responsibilities
Coordinating all incoming and outgoing footwear samples
Unpacking, checking and organising incoming samples from our overseas factories
Preparing and dispatching samples to customers via courier
Tracking sample movements and maintaining organised sample records




Assisting the Product Development and Production teams with raising purchase orders and maintaining production documentation
Assisting the Production team with packaging administration, including labels, barcodes and packaging documentation
Assisting with updating production schedules and internal tracking documents
Assisting with entering wholesale orders into our ERP system
Answering incoming phone calls and directing enquiries
Greeting customers, suppliers and visitors to the office
Responding to customer enquiries via phone and email
Data entry and maintaining accurate records
Ordering office supplies and helping keep the office organised
Providing administrative support across the business and assisting the wider team as required
About You
You'll be someone who:
Is highly organised with excellent attention to detail
Enjoys working in a fast-paced environment where priorities change daily
Can confidently manage multiple tasks at once
Has excellent written and verbal communication skills
Is confident using Microsoft Office, particularly Excel and Outlook
Has a positive attitude and enjoys helping others
Is proactive, reliable and eager to learn
Works well independently while also being a strong team player
Experience using an ERP system is advantageous but not essential
Mandarin language skills would be highly regarded, as we work closely with our overseas suppliers; however, they are not essential
Previous administration, customer service or office support experience is preferred; however, a great attitude, willingness to learn and strong organisational skills are just as important.
Full training will be provided on our internal systems, production processes and procedures, so we're looking for someone with the right attitude and a genuine willingness to learn.
Friendly and supportive team setting
A varied role where every day is different
Opportunity to learn about footwear design, product development and wholesale operations
Staff discounts across our brands
Modern Port Melbourne office
Long-term career opportunities within a growing Australian business
Salary
A competitive salary package will be offered based on experience.
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📌 Administration Assistant (Melbourne)
🏢 Shoes Online Enterprises
📍 Melbourne