Channel Account Manager at Canva. About the role In this role, you will be responsible for managing and expanding Canva's reseller network across the APAC region. Your primary focus will be on nurturing existing partnerships while also seeking out and onboarding new resellers to enhance our market footprint. This position is vital for driving growth and ensuring that our partners are equipped for success.
Key factsLocation: Sydney, AUEngagement: Full-timeTeam: You will be part of the Partnerships Group within the Sales & Success Supergroup, collaborating with various teams to achieve shared goals.
What you'll do
Manage a diverse portfolio of reseller partners across the APAC region, focusing on enhancing their performance and driving growth.
Identify potential new partners and lead the recruitment process to expand our reseller network effectively.
Develop and implement comprehensive enablement strategies, which include training sessions and resource materials tailored for partners.
Create and oversee joint business plans with partners, setting clear objectives and performance targets to ensure mutual success.
Collaborate closely with internal sales and marketing teams to initiate co-branded marketing campaigns and lead generation activities that benefit both Canva and its partners.
Analyze performance metrics related to partners to uncover opportunities for growth and optimize overall outcomes.
Act as a representative for Canva during direct interactions with customers, especially when partners require additional support or expertise.
Maintain regular communication with partners to ensure they are aligned with Canva's goals and equipped with the necessary tools for success.
Monitor industry trends and competitor activities to inform strategic decisions and enhance partner engagement.
Provide feedback to internal teams regarding partner needs and market dynamics to help shape product offerings and marketing strategies.
Foster a culture of collaboration and innovation within the Partnerships Group,



encouraging knowledge sharing and best practices among team members.
Requirements
A solid background in channel management, partnership development, or indirect sales, particularly with large resellers or networks.
Proven experience in scaling reseller programs that effectively drive revenue growth.
Strong interpersonal skills with the ability to build and maintain relationships with both internal and external stakeholders.
Proficient in leveraging data analytics to assess performance and inform strategic decision-making.
In-depth understanding of the APAC reseller landscape, along with an established professional network in the region.
Familiarity with Salesforce or similar customer relationship management (CRM) software is essential.
Nice to have
Experience in the technology or SaaS industry, particularly in roles focused on channel sales.
Knowledge of digital marketing strategies and their application in partner enablement.
Previous experience working in a rapid-paced startup environment, demonstrating adaptability and innovation.
Multilingual capabilities, especially in languages prevalent in the APAC region, to enhance communication with partners.
Skills & tools
Proficiency in Salesforce or equivalent CRM platforms for managing partner relationships and tracking performance.
Expertise in channel management and partnership development strategies.
Strong analytical skills for data interpretation and performance evaluation.
Ability to devise and execute B2B sales strategies effectively.
Practical notes
The compensation package includes equity options, providing an opportunity for shared success.
Benefits encompass a supportive parental leave policy, a Vibe and Thrive allowance for personal wellbeing and office setup, as well as flexible leave arrangements to promote work-life balance.
Interviews will be conducted virtually, allowing for convenience and accessibility.
Your contributions will be integral to our mission of empowering individuals and businesses to design anything and publish anywhere.
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📌 Channel Account Manager (Sydney)
🏢 Canva
📍 Sydney