We're looking for an enthusiastic and customer-focused Internal Sales Officer to join our Brisbane team. If you thrive in a fast-paced environment, love building customer relationships, and take pride in delivering outstanding service, we'd love to hear from you.
ABOUT THE ROLE
Reporting to the Internal Sales Manager, you'll be the key contact point for our customers — processing orders, resolving enquiries, and proactively reaching out to grow our market share. You'll work closely with our Regional and Territory Managers, warehouse teams, and other business units to ensure every customer interaction is handled with accuracy and care.
Work from the brand new office at our warehouse with on-side parking. Hybrid working opportunities are available.
WHAT YOU'LL BE DOING
Processing customer orders in NetSuite accurately and on time
Making outbound calls to our existing customer base to strengthen relationships and uncover new opportunities
Responding to customer enquiries and resolving issues with efficiency and professionalism
Contributing to cross-functional projects involving the Regional Manager, Internal Sales, and Warehouse teams
Helping identify opportunities to streamline processes and reduce manual handling
Supporting a positive, collaborative team environment
WHAT WE'RE LOOKING FOR
Prior experience in a customer service or internal sales role, ideally within a distribution environment
Background in the plumbing, irrigation, water, or related industrial sectors is highly regarded
Strong communication and interpersonal skills with a genuine customer-first attitude
Solid proficiency in Microsoft Word and Excel




Excellent time management and the ability to juggle competing priorities under deadline pressure
High attention to detail and a proactive, solutions-focused approach
Discretion when handling sensitive and confidential information
Experience with NetSuite, EDI, or Tungsten Network is looked upon very favourably — candidates with this background will be given solid consideration
WHY JOIN US
Be part of a well-established, respected business with a strong team culture
Opportunity to develop your skills across multiple business functions
Supportive management team committed to your growth
OUR COMPANY
PLASSON began 60 years ago and has grown into a global family of over 2,000 people. PLASSON comes from the Hebrew words for plastic and strength. Our international HQ is based at a kibbutz in Israel, a community so passionate about farming they created innovative irrigation systems to help things grow. Next, they developed clever solutions to help water and other fluids flow when and where needed.
Our Australian team is based all over the country. From Perth to Port Macquarie, Townsville to Melbourne, we have PLASSON people on hand to help. Head office is in Sydney, but our heart beats in Brisbane. Here in Brisbane our PLASSON internal sales team is located as is one of our four warehouses, next to Melbourne, Perth and Darwin.
PLASSON takes simple ideas seriously. This philosophy helped us develop some of the best HDPE pipeline fittings on the market. PLASSON promises to constantly innovate but there is one thing we will never change: our commitment to world-class engineering, service and support.
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📌 Internal Sales Officer (Brisbane)
🏢 Plasson
📍 Brisbane