At The Collagen Co. our mission is to empower individuals to glow from the inside out makingself-care fun, effective, and confidence-boosting. Whether it's supporting fitness goals, navigating busy lifestyles, or ageing gracefully, we help people shine through the power of collagen and support them every step of the way. Pioneering a new category in wellness, we are proud to lead the way in Beauty Nutrition, bridging beauty and nutrition through a daily, enjoyable self-care routine. Our focus ison redefining how people approach beauty, health, and wellbeing through science-backed, great-tasting collagen formulations that deliver visible results.
At The Collagen Co. innovation, integrity, and a passion for helping others look and feel their best underpin everything we do. Together, we're building a global brand at the forefront of the Beauty Nutrition movement.
About The Role
As our Logistics Coordinator, you'll take full ownership of The Collagen Co.'s inbound and outbound freight from international Raw Material imports and Finished Goods exports, through to domestic transport between our manufacturing and fulfilment sites. This isn't a support role: you'll be the person driving reliable, cost-effective movement of goods every day, while also owning the analytics that tell us where the next dollar of savings is hiding. You'll bring existing logistics coordination and cost/performance analysis experience and apply it from day one, this is a hands-on, high-ownership role for someone who wants to make an immediate impact.
What You'll Be Doing
Own execution of inbound freight (Raw Materials & packaging) and outbound export freight (Finished Goods) across our international lanes
Coordinate domestic transport between our manufacturing and fulfilment sites, including third-party manufacturer movements




Monitor freight movements to spot risks and delays early, acting with urgency to resolve or elevate before they hit production or fulfilment
Ensure accurate shipment documentation, customs clearance and regulatory compliance across international movements
Own cost-per-unit (CPU) reporting across all active freight lanes, and maintain dashboards tracking freight spend and quote-to-invoice variance
Analyse budget vs. actuals and logistics data to identify trends, cost drivers and cost-effective improvements translating findings into clear, dollar quantified recommendations
Track and report on freight and 3PL provider performance (transit times, on-time delivery, cost accuracy), supporting periodic performance reviews
Investigate logistics issues, get to the root cause, and contribute to continuous improvement of logistics SOPs.
About You
3+ years managing multi-lane, multi-mode logistics (international export/import and domestic transport), ideally in FMCG, manufacturing or health/wellness
Demonstrated accuracy in cost-per-unit and cost/performance reporting
Experience managing freight forwarder and carrier relationships
Familiarity with international shipping, customs, tariffs/HS codes and cross-border compliance (currently across the US and NZ)
Hands-on experience with ERP systems (NetSuite or similar) and logistics tracking/reporting tools
Strong Excel skills, including pivot tables and data analysis
Comfortable operating independently in a quick-paced, low-support environment within a defined decision authority
Working rights in Australia; current Australian driver's licence highly regarded.
Why Join Us?
Join one of Australia's fastest-growing wellness brands
Collaborative, high-performing team culture
Fast-moving business with exciting growth plans
Work with a brand redefining the Beauty Nutritioncategory
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📌 Logistics Coordinator (Melbourne)
🏢 The Collagen
📍 Melbourne