We're reimagining the way Australians live, work, and play.
We own and manage some of the most recognisable and loved retail destinations across Australia.
We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces.
Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.
We are Vicinity.
Be part of creating exceptional experiences at Vicinity Centres.
At Vicinity Centres, we create vibrant destinations where communities connect, retailers thrive, and memorable experiences happen every day.
We're looking for a proactive and customer focused Administration Assistant to join our Centre Management team.
In this role, you'll provide high quality administrative and financial support while delivering exceptional service to our retailers, customers, contractors, and internal stakeholders.
You'll play a key role in ensuring the smooth day to day operation of the centre, supporting financial processes, and helping bring the Vicinity brand to life through every interaction.
This is a fantastic opportunity for someone with strong administration and financial administration experience who is looking to further develop their career within a team-oriented and supportive environment.
What you'll be doing
As the Administration Assistant, you'll support the Centre Management team across a broad range of administrative and financial responsibilities, including:
Office Administration
Deliver outstanding customer service at the Centre Management Office and Guest Experience Desk.
Manage reception and phone enquiries.
Coordinate stationery, mail, couriers and office supplies.
Organise catering for meetings and centre events.
Manage lost property processes.
Prepare and distribute retailer communications and centre memorandums.
Maintain accurate filing systems and up-to-date tenant records.
Support daily administration activities across the centre management team.
Ensure office compliance requirements are maintained.
Participate in team meetings, daily huddles and centre walks.




Financial Administration
Provide efficient financial and administrative support to the Centre Management Office.
Process supplier invoices, procurement and accruals.
Support monthly reporting and financial administration activities.
Maintain monthly sales reporting and specialty tenant payment allocations.
Assist with accounts receivable and payable processes.
Manage gift card administration, including stock management and reconciliations.
Assist with tenant billings, recharge calculations and debt management.
Support public liability insurance administration and Bank Guarantee processes.
Maintain accurate financial records and reporting using accounting systems.
About You
You'll be an organised and detail-oriented administrator who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer service.
You'll also bring:
Previous experience in administration, ideally within property, retail or a customer-focused environment.
Experience in financial administration, including accounts payable, accounts receivable or invoice processing.
Strong organisational skills with the ability to manage competing priorities.
Excellent communication and stakeholder management skills.
High attention to detail and strong problem-solving abilities.
Confidence using Microsoft Office and financial/accounting systems.
A positive, collaborative approach and a willingness to learn and grow.
Why Vicinity?
At Vicinity Centres, we invest in our people and offer a range of benefits designed to support your wellbeing, career development and work-life balance, including:
Flexible working options.
Birthday leave and the opportunity to purchase additional leave.




$1,000 worth of VCX Securities for eligible team members.
Internal mentoring and career development opportunities.
Generous parental leave.
A collaborative and inclusive culture where your contribution is valued.
If you're passionate about delivering exceptional service, enjoy working as part of a supportive team and are looking to grow your career in a dynamic retail property environment, we'd love to hear from you.
We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence.
They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.
At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age.
Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
We are aware of current limitations with our website accessibility and are working towards improving this.
Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team.
Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:
Email: ******
Phone: (request to speak to our Talent Acquisition team)
Note:To be eligible to apply for this position, you must have existing, relevant Australian work rights.
At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process.
Additional qualification checks may also be required dependant on role and level.
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📌 Administration Assistant - Qvb (New South Wales)
🏢 Vicinity Centres
📍 New South Wales