Build Strong Client Relationships. Drive Growth. Join an Industry Leader.
Are you an experienced Account Manager who enjoys building long-term client relationships, solving problems, and identifying opportunities to grow key accounts?
Due to continued growth and the securing of major long-term contracts across commercial property, infrastructure, government and healthcare sectors, Infinity Fire Protection is looking for an experienced Account Manager to join our expanding Sydney team.
This is an opportunity to manage a portfolio of established clients while working alongside one of Australia's most experienced fire protection teams.
About Infinity Fire Protection
Infinity Fire Protection is a leading provider of fire protection inspection, testing, maintenance, repairs, minor works and certification services throughout NSW.
With more than 30 years of experience, we partner with many of Australia's leading property owners, government agencies, hospitals, infrastructure operators and commercial organisations.
Our continued investment in technology, training and our people has made us one of the leading fire protection businesses in the industry.
The Prospect
Reporting to senior management, you will become the primary relationship manager for a portfolio of key commercial clients.
Your focus will be delivering exceptional customer service, ensuring contractual compliance, identifying opportunities to improve client assets and helping grow long-term partnerships.
You'll work closely with our Operations, Service, Projects and Administration teams to ensure our clients receive an outstanding experience every day.
Key Responsibilities




Manage a portfolio of commercial, industrial, residential, and government clients
Build trusted, long-term client relationships
Conduct regular client meetings and site visits
Review contract performance and KPI reporting
Identify repair, upgrade and replacement opportunities
Prepare quotations and proposals
Coordinate works with operational teams
Ensure contractual obligations and compliance requirements are achieved
Assist with budgeting and lifecycle planning for clients
Resolve client issues quickly and professionally
Monitor financial performance including revenue, margins and invoicing
Work collaboratively with internal teams to deliver exceptional service
About You
You'll be someone who genuinely enjoys dealing with people and takes pride in delivering outstanding service.
Experience in Account Management, Facilities Management or Service Delivery
Strong relationship-building and communication skills
Commercial awareness and problem-solving ability
Experience preparing quotations and managing client portfolios
Excellent organisational and time management skills
Confidence in presenting to clients
High attention to detail
Intermediate to advanced Microsoft Office skills
Current Australian Driver Licence
Highly Regarded




Experience within Fire Protection, Electrical or Building Services
Experience managing maintenance contracts
Knowledge of Essential Fire Safety Measures or compliance industries
Why Join Infinity Fire Protection?
Work with the Best
Join one of Australia's leading fire protection businesses with an outstanding reputation built over more than 30 years.
Variety Every Day
Manage a diverse portfolio including commercial buildings, hospitals, government, infrastructure, industrial facilities and premium property assets.
Genuine Career Development
We invest heavily in our people through ongoing training, mentoring and professional development.
Supportive Team Culture
You'll be surrounded by experienced industry professionals who genuinely enjoy working together.
Long-Term Job Security
Our business continues to grow through long-term contracts with many of Australia's largest organisations.
What's on Offer
Competitive salary package
Fully maintained company vehicle (or vehicle allowance)
Mobile phone and laptop
Professional development and ongoing training
Career progression opportunities
Supportive leadership team
Secure, long-term employment
Exposure to prestigious clients and projects
NOTE: We thank you for your interest and time in applying for this role, short listed candidates will be contacted within 14 days of their application.
"Due to the requirements of the role, the IMEA Group has a process of pre-employment screening includingdrug and alcohol screen, medicaland national police check "

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📌 Account Manager - Fire Protection Services (New South Wales)
🏢 IMEA Group
📍 New South Wales