We are partnering with a large, complex organisation to appoint an experienced Payroll Remediation Program Manager to lead a critical remediation initiative. This is a high-impact leadership role responsible for delivering a large-scale payroll remediation program, addressing historical discrepancies and ensuring full compliance with legislative and regulatory requirements. You will lead a multidisciplinary team and work closely with senior stakeholders across the business to deliver accurate, transparent, and timely outcomes.
This role requires a confident and resilient leader who can operate in a sensitive, fast-paced environment and drive outcomes through both technical expertise and strong stakeholder engagement.
Key Responsibilities
Lead the end-to-end delivery of the payroll remediation program, including planning, execution, quality assurance, and close-out
Establish and manage a dedicated remediation team, driving capability uplift, performance, and delivery outcomes
Define remediation methodologies, prioritisation approaches, and case management processes
Proactively manage risks, issues, and dependencies to ensure program success
Program Leadership
Lead the end-to-end delivery of the payroll remediation program, including planning, execution, quality assurance, and close-out
Establish and manage a dedicated remediation team, driving capability uplift, performance, and delivery outcomes
Define remediation methodologies, prioritisation approaches, and case management processes
Proactively manage risks, issues,



and dependencies to ensure program success
Compliance & Technical Oversight
Oversee payroll data analysis, recalculations, and validation processes
Ensure consistent and defensible treatment of complex payroll scenarios (including terminations, allowances, penalties, superannuation, and taxation)
Ensure compliance with Fair Work, ATO, superannuation, and record-keeping obligations
Partner with Legal, Audit, and external advisors to support assurance activities and regulatory requirements
Stakeholder Engagement
Act as the central subject matter expert and escalation point for payroll remediation matters
Provide clear, timely communication to senior leaders on progress, risks, and key decisions
Work closely with Communications, HR, Finance, and Employee Relations to support employee engagement and transparency
Build and maintain strong relationships across project and business-as-usual teams
Reporting & Insights
Develop and deliver accurate reporting on program progress, financial exposure, risks, and case volumes
Provide executive-level insights to support decision-making and potential disclosures




Monitor key performance indicators to ensure delivery milestones and quality outcomes are achieved
Continuous Improvement
Identify root causes of payroll issues and contribute to longer-term control improvements
Support the transition of processes, documentation, and knowledge into ongoing operations
Ensure all remediation documentation meets compliance and governance requirements
About You
You are a seasoned payroll, industrial relations or remediation professional with experience delivering complex programs in large organisations. You bring strong judgement, attention to detail, and the ability to lead teams through high-pressure environments.
Key Requirements
Extensive senior-level experience in payroll, industrial relations, or related disciplines
Proven experience leading payroll remediation or large-scale payroll review programs
Robust knowledge of Australian payroll legislation, industrial instruments, superannuation, and taxation
Demonstrated ability to lead multidisciplinary teams and deliver outcomes in complex environments
Strong analytical skills with the ability to interpret large, complex data sets
Excellent stakeholder management skills, including experience engaging with executives and external regulators
Desirable
Experience within highly regulated or complex operational environments
Exposure to enterprise payroll systems
Experience working on regulatory audits, remediation programs, or enforceable undertakings
Project management experience or formal qualification
#J-*****-Ljbffr

📌 Payroll Remediation Program Manager (Brisbane)
🏢 Humero
📍 Brisbane