Hardship Support Specialist — Customer Care (Sydney)

Hardship Support Specialist — Customer Care (Sydney)

05 Aug
|
Transurban
|
Sydney

05 Aug

Transurban

Sydney

Transurban Australia is seeking a Customer Specialist Support Advisor - Hardship to join our Hardship team and provide timely, empathetic, and specialist support to customers experiencing financial difficulty.
You will manage hardship applications from start to finish, apply knowledge of credit, collections, or hardship frameworks to assess circumstances and negotiate fair, compliant payment plans, while resolving cases within SLAs and balancing risk.
#J-*****-Ljbffr

📌 Hardship Support Specialist — Customer Care (Sydney)
🏢 Transurban
📍 Sydney

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