City of Casey is seeking a CX Design Researcher to shape customer experiences across service areas. You'll uncover insights, map journeys and bring customer stories to life through engaging visual storytelling, working with the CX Design Lead to prioritise improvements.
You'll conduct qualitative and quantitative research, analyze data and present findings, collaborating with cross-functional teams to align on customer needs and future state concepts.
#J-*****-Ljbffr
📌 Cx Design Researcher — Shape City Services (Melbourne)
🏢 City Of Casey
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.