The Victorian Department of Health is seeking a Senior Complaints Adviser, Legal & Governance to support the strategic management of feedback handling policies and the FMS. Reporting to the Manager Integrity and Complaints, the role triages feedback, provides secondary consultation, and helps ensure timely, compliant responses to Ombudsman inquiries.
The Integrity and Complaints team delivers accessible services for staff, users and the community, ensuring fair outcomes, statutory compliance and
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📌 Senior Complaints & Governance Advisor — Flexible Work (Melbourne)
🏢 Department Of Health
📍 Melbourne
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