Senior Service Designer at Datacom.
About the role
In this position, you will significantly influence the enhancement of customer and employee experiences within intricate digital and service environments. Collaborating with diverse teams, you will assist organizations in recognizing user requirements, pinpointing challenges, and designing effective solutions.
Key facts
Location: Melbourne, Melbourne Region
Engagement: Full time
Team: Service Design Team
What you'll do
Collaborate with cross-functional teams to analyze user needs and service challenges.
Design and implement service solutions that enhance user experiences across various platforms.
Requirements
A minimum of 5 years of experience in service design or a related field.
Proficiency in design thinking methodologies and user-centered design principles.
Strong skills in visual communication and prototyping tools.




Excellent analytical and problem-solving abilities.
A degree in design, human-computer interaction, or a related discipline.
Nice to have
Familiarity with agile methodologies and project management tools.
Experience in conducting user research and usability testing.
Skills & tools
Expertise in tools such as Sketch, Figma, or Adobe Creative Suite.
Knowledge of service design frameworks and methodologies.
Strong communication skills for effective collaboration with stakeholders.
Practical notes
Applicants must have the right to work in Australia.
Remote work options may be available.
Competitive salary and benefits package offered.
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📌 Senior Service Designer (Melbourne)
🏢 Datacom
📍 Melbourne