Solution Architect - Field Service Management (FSM)
Solution Architect - Field Service Management Transformation
Melbourne CBD (3 days onsite)
Permanent
$200K + Super + Bonus
A major Australian energy and utilities business is rolling out a modern Field Service Management platform as part of a broader enterprise transformation. They're now looking for a Solution Architect to help steer the technical direction of the program, working alongside enterprise architects, senior business stakeholders and delivery partners.
This is a genuinely broad architecture mandate, covering everything from early-stage strategy and roadmap definition through to hands‐on design work and delivery oversight.
Responsibilities
You'll take ownership of the solution architecture across the FSM program, which means:
Setting Direction
Defining the target‐state architecture, along with the roadmap, design principles and technical standards that will get the program there
Building out architecture strategy and implementation methodology in collaboration with enterprise architecture and digital leadership
Designing the Solution
Turning business and technical requirements into designs that are scalable, secure and genuinely fit for purpose
Producing the full suite of architecture documentation, functional, non‐functional and technical, including whitepapers and design specs




Working through how current capability will integrate with existing enterprise and legacy systems without compromising governance or security posture
Delivering and Embedding
Staying closely involved through planning, blueprint, build and delivery, not just the upfront design phase
Partnering with System Integrators, digital teams and business leads to keep architecture outcomes on track
Feeding into design reviews, governance forums and broader architecture best practice
Coaching delivery teams along the way and keeping the focus on real operational and user experience improvements
Experience & Skills Required
10+ years working as a Solution or Enterprise Architect on complex transformation programs, ideally within utilities or other asset‐intensive environments
Genuine depth in Field Service Management platforms, IFS FSM Cloud experience would be ideal
Strong SAP ecosystem exposure across FI/CO, PM, MM, PS, IS‐U, BW, SAP BTP, Integration Suite, GRC and UX
Comfortable operating across both Agile and Waterfall delivery models
Solid foundations in cloud architecture, application design, integration and data management
A background that spans system design, migration, configuration and enterprise integration work
The stakeholder management skills to work credibly with executives, technical teams and SI partners alike
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📌 Solution Architect - Field Service Management (Fsm) (Melbourne)
🏢 Capstone Recruitment
📍 Melbourne