Newfurn is a leading provider of Flooring and Window solutions across Australia and Current Zealand. As Australia's only cooperative based flooring organisation our focus is premium service and support. At Newfurn we provide a great working environment because we value our staff. We believe in providing the right environment, training and support to support personal and professional development.
We are seeking a Business Analyst to join our Rowville office to work with our member organisations on both new and existing solutions.
This is a varied role in a small team. It would suit someone who enjoys working with people as well as with systems. If you are looking to learn the broader skills associated with business analysis, this will be the right environment for you.
The main accountabilities of the role include:
Analyse current business processes and workflows to identify inefficiencies and recommend ICT-based solutions
Engage with stakeholders to gather, clarify and document business requirements
Prepare key project documentation including functional specifications, report specifications, process models, wireframes and user guides
Develop business process models and workflow diagrams to support system design and improvement initiatives
Prepare and execute test plans and test cases for software enhancements and new implementations
Coordinate User Acceptance Testing with end users and project team members across Australia and New Zealand
Develop and deliver end-user training materials, project documentation and knowledgebase content




Provide business analysis support to stakeholders and ensure solutions meet business needs
The successful candidate will be involved in all phases of the project development lifecycle, as well as support and training.
Mandatory requirements
Preferably Australian Resident / Citizen
Australian Degree qualified in information technology, Business, Computer Science or related discipline
Minimum 3 years plus experience working as a Business Analyst in a similar role
Proven experience analysing business processes and developing functional specifications
Experience with ERP/CRM systems and business process modelling tools
Experience preparing test plans, test cases and coordinating UAT
Experience developing training materials and user documentation
Strong stakeholder management and communication skills
Ability to travel interstate and internationally as required
Other key selection criteria:
Excellent written and oral English language skills.
Degree in Information Technology.
Quick learner who is happy to work independently or in a team.
Excellent analytical and problem-solving skills with good attention to detail.
Demonstrated ability to communicate and work effectively with people from all levels of business.
Experience with functional requirements, requirements traceability, software testing and preparation of test plans would be highly regarded.
Knowledge Project Management Methodologies and the SDLC would be highly regarded.
Please note that this job role requires attendance at our Rowville offices. This role cannot be undertaken remotely or from home.
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