Medical Receptionist , Part time or Full-Time for Medical Specialist ADHD Clinic
Queensland ADHD & Neurosciences Clinic (QANC) - Gold Coast is now seeking a second Admin Team member after successfully recruiting a Senior Admin.
Part-time or Full-Time ( based on experience and qualifications)
*ONLY APPLICANTS WITH PRIOR MEDICAL EXPERIENCE WILL BE SHORTLISTED
** candidates with Practice Management software experience will be preferred .( BEST PRACTICE, MEDICAL DIRECTOR , GENIE etc. )
Queensland ADHD & Neurosciences Clinic (QANC) is a specialist psychiatry clinic dedicated to ADHD and Neurodiversity (child, adolescent, and adult). We are proud to provide a unique, cutting-edge service , seeking a motivated and dynamic
Medical Receptionist / Administrator
to join our amazing team.
About the Role
Part-time role
: 3- 4 days : 8:00am-4:30pm
Full-time option
: Mon-Fri, based on experience and suitability
**The first four weeks of employment hours will be flexible hours as per mutual agreement . The flexibility also allows for training and supervision based on candidate's prior experience .
Pay
: $30-$38 per hour (depending on skills, experience, and KPIs), in line with the Qld. Fairwork HPSS Health Services Award benchmarks
Location
: beautiful modern consulting rooms within the prestigious Pindara Private Hospital campus, Benowa, Gold Coast
You will be the welcoming face of QANC, supporting patients and families on their treatment journey. This role involves front desk reception, triage, intake coordination, billing , clinic liaison,



and administrative support to the Clinical Director. You will work closely with our Senior Administrator and Clinic Director.
Key Responsibilities
Front desk reception duties and patient support; expertise in problem solving
Daily email and phone communication with patients, carers, and stakeholders
Appointment scheduling and management, clinic billing (Tyro), and banking
Expertise in Best Practice ( or similar) practice management software.
Applying clinic policies and procedures with professionalism and empathy
Collaborating with colleagues and stakeholders to support patient care
Maintaining confidentiality, ethical standards, and professional boundaries
Training & Support
We provide
structured and hands-on flexible training and supervision
to ensure you feel supported in your role.
Initial training period: 1 month (casual, with progression to permanent part-time)
Daily operational meetings and ongoing mentoring by Clinical staff .
Guidance in clinical communication, problem solving, and medico-legal frameworks
Support in working with ADHD and neurodiverse patients and families
Skills & Experience
ESSENTIAL REQUIREMENTS




Previous medical administration/reception experience (GP or specialist clinic , Allied health
)
Minimum 6-12 months of medical administration/reception experience
BASIC REQUIREMENTS
Strong computer skills; confidence with practice management software (e.g., Best Practice, Medical Director, Genie)
Excellent multitasking, time management, and problem-solving skills
Professional communication with patients, families, clinicians, schools, and agencies
High emotional intelligence, empathy, and resilience; 'can do' attitude
Commitment to confidentiality, consent, and privacy standards
Personal Attributes
Warm, empathetic, and patient-focused and genuinely interested
Adaptable and calm under pressure
Professional, reliable, and organised
A strong team player who values collaboration
Open to learning and continuous improvement
Able to contribute positively to a supportive, professional, and happy rewarding workplace
Why Join Us?
Work in Australia's top Private neuro-psychiatric clinic specialising in ADHD and Neurodiversity
Supportive team environment with ongoing supervision and professional development
Enhance your
emotional intelligence, problem-solving, multitasking skills
and personal growth
through meaningful, hands-on experience
Build valuable
knowledge and skills
in a supportive, cutting-edge clinical environment
Rewarding role where you can make a real difference to patients and families
Modern consulting environment in a prestigious private hospital setting
#J-*****-Ljbffr

📌 Medical Receptionist , Part-Time Or Full-Time For Medical Specialist Adhd Clinic (Gold Coast)
🏢 @
📍 Gold Coast