Genuine career pathways with a national organisation
Full-time on-site role, Monday to Friday (Campbellfield)
On-site Parking
Capral Building Systems is a leader in distributing Architectural Window and Door Aluminium Profiles and Hardware. We are on the lookout for a dynamic, self-motivated Customer Sales & Service Coordinator to join our team as aim to be the preferred supplier for Aluminium Window and Door profiles to our Victorian fabricator base.
Reporting to the Customer Service Team Leader, in this role, you'll thrive in a fast-paced environment where your passion for customer service and satisfaction will shine. If you enjoy making industry connections and delivering exceptional service, this is the perfect opportunity for you to thrive and learn what it's like to supply Residential and Commercial fabricators who service the building industry with our market leading Window and Door products.
Join us and be part of our growing culture that values your contributions and fosters your professional development.
WHAT'S ON OFFER:
Full onboarding and training
Be part of a team environment
Free onsite parking
Employee Assistance Programme (EAP)
Part of a large Australian organisation with genuine future career prospect
Primary Responsibilities:
Entering sales orders and quote preparation with a timely manner




Answering telephone enquiries and providing updates to key stakeholders such as the external sales team
Provide project status updates such as lead times liaising with our on-site Regional Distribution Centre
Applying Capral credit processes
Qualify and pass on sales leads or market information to the sales team
Learning and providing technical product support to customers
The ability to attend key Capral Aluminium Marketing or Industry Events
About You
To be a considered applicants we ask that youhave:
A great attitude towards customer success and positive work ethic
An effective communication style and a respectful telephone manner
The ability to express yourself clearly and concisely in verbal and written communication
Entry level IT and Phone Skills (Microsoft 365)
A 'safety-first' attitude and team culture
Applicants must also be prepared to undertake a pre-employment medical inclusive of drug and alcohol test.
"As part of our diversity and inclusion journey, Capral is aiming to increase the representation of women across our businesses. We strongly encourage female applicants to apply for this position."
Our solid values-based culture is a key part of looking after our people. Capral's five core values of Safety First, Customer Success, Play Fair, Better Every Day and Own it form the basis of all aspects of our operations.
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📌 Customer Sales & Service Coordinator (Melbourne)
🏢 Capral Aluminium
📍 Melbourne