This role sits within the Homelessness and Family Services Division in the Youth Early Intervention portfolio. The Homelessness & Family Services Division consists of five domains:
Youth Early Intervention
Intensive Youth Support
Supported Accommodation and Youth Refuges
Adult and Family Homelessness
Child and Family Services
The Finding Solutions position sits within the Youth Early Intervention Homelessness Portfolio, based out of MCM's Braybrook office. Finding Solutions provides support to young people and their families who are at risk of entering the child protection system, in both the North and West regions of metropolitan Melbourne. Referrals to the Finding Solutions team come via DFFH Child Protection intake and investigations, along with The Orange Door. The Finding Solutions team provide case management support to help secondary school aged young people toremain or return to their parents when it's safe to do so. Parents and children are given the opportunity to identify issues and behaviours that are negatively affecting the relationship and work to resolve them.
About the Opportunity
This role sits within the Homelessness and Family Services Division in the Youth Early Intervention portfolio. The Homelessness & Family Services Division consists of five domains:
Youth Early Intervention
Intensive Youth Support
Supported Accommodation and Youth Refuges
Adult and Family Homelessness
Child and Family Services
The Finding Solutions position sits within the Youth Early Intervention Homelessness Portfolio, based out of MCM's Braybrook office. Finding Solutions provides support to young people and their families who are at risk of entering the child protection system, in both the North and West regions of metropolitan Melbourne.



Referrals to the Finding Solutions team come via DFFH Child Protection intake and investigations, along with The Orange Door. The Finding Solutions team provide case management support to help secondary school aged young people toremain or return to their parents when it's safe to do so. Parents and children are given the prospect to identify issues and behaviours that are negatively affecting the relationship and work to resolve them.
About you
We are looking for someone who can:
Manage a caseload of clients using innovative and effective case work practice
Provide a holistic response to young people and their families to address relationshipconflicts and the underlying issues that may lead to conflict
Provide outreach to young people and their families in their own settings
Actively participate in care team meetings with internal and external services.
Benefits of working with MCM include:
Diverse and inclusive organisation
Attractive Salary Packaging benefits
Supportive learning and development environment
Culture of continuous improvement
Essential:
Tertiary qualifications in Youth Work, Social Work, Welfare studies or related fields.
Demonstrated experience working within a case management and trauma informed framework
Demonstrated experience and understanding of theory and practice as it relates to family mediation and family support




Demonstrated understanding of the issues that affect young people and their families experiencing conflict and at risk of report to Child Protection
Experience and ability to develop cohesive and collaborative working relationships with allied services, networks and stakeholders.
Well-developed communication, negotiation, interpersonal and conflict resolution skill
High level of initiative and time management and the ability to work independently and part of a team
An understanding of the requirements for ensuring child safety
Strong administration skills and computer literacy
Screening Criteria:
National Police check
Working with Children check
Valid Victorian Drivers license
Right to Work in Australia
About MCM
MCM is an
inclusive and equal opportunity employer
with a strong commitment to
safety.
MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.
Our commitment to Safety
MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.
Our commitment to Diversity, Inclusion & Equity of Access
At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.
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📌 Finding Solutions Case Worker (Melbourne)
🏢 Melbourne City Mission
📍 Melbourne