Applications Open:
What We Offer
At Bass Coast Health, we value and support our staff. As part of our team, you'll enjoy a range of employee benefits, including:
Access to the Employee Assistance Program (EAP)
Free onsite parking
Petrol discounts at a local station
Onsite accommodation (where applicable)
Health and wellbeing initiatives
Discounted gym memberships at a local fitness centre
About the Role: Permanent Part Time 64 Hours Per Fortnight
Wonthaggi Campus-
May be required to work across all sites
For a copy of the
Position Description
, please contact Regional Care Group HR via ******
The role of the Aboriginal Health Liaison Officer is to provide culturally secure support to Aboriginal or Torres Strait Islander patients and families by empowering them to participate fully in their health care management, to achieve better health outcomes. Bayside Health are committed to closing the gap and improving health outcomes and experiences for Aboriginal and Torres Strait Islander peoples. The role will work for the Regional Care Group and be based at Wonthaggi and Leongatha sites with some travel to other Regional Care Group sites.
Aboriginal Health Liaison Officer
Position Title:
Aboriginal Health Liaison Officer
Classification:
HS3
Department:
Cultural Safety
For a copy of the
Position Description
, please contact Regional Care Group HR via ******
The role of the Aboriginal Health Liaison Officer is to provide culturally safe support to Aboriginal or Torres Strait Islander patients and families by empowering them to participate fully in their health care management, to achieve better health outcomes. Bayside Health are committed to closing the gap and improving health outcomes and experiences for Aboriginal and Torres Strait Islander peoples. The role will work for the Regional Care Group and be based at Wonthaggi and Leongatha sites with some travel to other Regional Care Group sites.
Key duties and responsibilities
Internal services:
Provide social and cultural support with empathy
Be a conduit between Aboriginal and Torres Strait Islander clients and staff
Advocate for clients
Providing a culturally safe place for clients and families
Attend multi-disciplinary team or committee meetings as invited




Attend to the Aboriginal and Torres Strait Islander email inbox each day and provide support in Emergency Department/Urgent Care Centres as/when required
Facilitate timely, appropriate and effective access to culturally appropriate health care
Participate in cultural safety education under the cultural safety plan
Liaise, advocate with and on behalf of Aboriginal and Torres Strait Islander clients who are hospitalised or are receiving outpatient services
Educate patients around Close the Gap resources and refer to Clinical Nurse Consultant for linking patients with Closing the Gap.
Arrange referrals and coordination of services to internal and external services to and for clients and families
Work together with Bayside Health Alfred Care Group, Bayside Health Peninsula Health Care Group providing care and support to Aboriginal patients and community.
Complete accurate and timely documentation of all patient involvement
Enter timely and accurate data into data management system
External Services:
Escort clients to medical appointments (when requested and able)
Participate in health promotion activities for community members where relevant
Partner with other health services to provide coordinated care for patients and community
Key capabilities
This role supports the development and implementation of the Reconciliation Action Plan and Cultural Safety Plan and key Aboriginal and Torres Strait Islander initiatives internally and with our partners.
Collaborate with Aboriginal Clinical Nurse Consultant and Aboriginal Health Nurse in client case management
Attend Aboriginal Health Team staff and muster meetings
Attend First Peoples Advisory Committee meetings
Attend Reconciliation Action Plan Working Group
Attend Regional Aboriginal Hospital Liaison Officer network
Attend annual state-wide Aboriginal Hospital Liaison Officer conference
Participate in Professional Development
Mandatory Requirements:




Must identify as an Australian Aboriginal and/or Torres Strait Islander
Demonstrate: - Moderate level of English literacy, numeracy skills and computer literacy, demonstrating an ability to contribute to and prepare submissions or reports through the competent use of Microsoft office and other platforms
An organised approach to work; effectively managing responsibilities and own priorities
High level teamwork and communication skills; demonstrating strong interpersonal, communication and presentation skills and an ability to liaise with the Executive team and staff
A proven reliable and relevant work history
Understands the importance of confidentiality and privacy and demonstrates this in their everyday practice
Commitment to professional development/up skilling
Commitment to the care and support to the Aboriginal and Torres Strait Islander Community, demonstrating experience with helping clients with cultural safety in a health setting
Local community knowledge
An understanding of culturally safe holistic approach to health care
Experience of working with knowledge and understanding of Aboriginal culture and how to effectively communicate with Aboriginal people is essential
Experience working effectively and sensitively with Aboriginal young people, families, communities and service providers
Undertake Multi-Agency Risk Assessment Management (MARAM) framework training as appropriate to your position and adhere to related policies
Relationship management skills and the ability to deal with a diverse, and often competing, range of community needs
A valid Police Check
Healthcare to whom the mandatory vaccination (influenza vaccination) directions apply, will be required to be vaccinated annually
Desirable
Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice, Health Work (or equivalent) through an accredited education provider, or be willing to attain it.
Minimum of 3 years' experience in the provision of Aboriginal primary health care
Demonstrated experienced with disease prevention and health promotion activities
Applications close on
2/8/2026
For further information, please refer to the Position Description or contact the HR department at **************
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📌 Aboriginal Health Liaison Officer (Wonthaggi)
🏢 Bass Coast Health
📍 Wonthaggi