Aps6 Contact Centre Team Leader – Lead, Grow & Perform (North Mackay)

Aps6 Contact Centre Team Leader – Lead, Grow & Perform (North Mackay)

05 Aug
|
Department of Employment and Workplace Relations
|
North Mackay

05 Aug

Department of Employment and Workplace Relations

North Mackay

The Department of Employment and Workplace Relations (DEWR) is seeking an APS6 Team Leader to lead a frontline team in a high-volume, rapid-paced environment. You will set expectations, manage performance and support staff to deliver consistent outcomes for customers.
Reporting to the Assistant Director, you will foster a positive team culture, ensure policy and legislative requirements are met, and respond to complex requests with strong written and oral communication.
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📌 Aps6 Contact Centre Team Leader – Lead, Grow & Perform (North Mackay)
🏢 Department of Employment and Workplace Relations
📍 North Mackay

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