Your role will be primarily based in Protagonist: A bustling café and bar located at the front of the State Theatre, serving up custom coffee blends, pastries and a proud locally sourced beverage list.
As a Hospitality Supervisor in Protagonist, you will assist in leading the team and are responsible for actively contributing to the efficient operation and revenue generation of various Food & Beverage outlets by providing a high standard of customer service, cleanliness, food & beverage service, preparation and effective reporting.
Based on the Theatres building forecourt, you must be comfortable in an outdoor environment.
Full-Time fixed term August **** Band 2.2 $67,****** plus superannuation
Your Skills and Experience
Advanced barista skills
Experience in effectively leading the performance of a Hospitality team in a high volume, café service environment
Experience and knowledge of food handling standards and OHS compliance
Current RSA certificate
For more information please read thePosition Description - Supervisor Hospitality **** (1).pdf
About the Team
The Hospitality team sits within the Customer Service Pillar and is responsible for the service and delivery of all food and beverage related activity in Arts Centre Melbourne including the Theatres building, Hamer Hall and Sidney Myer Music Bowl.
The Hospitality Unit is focused on delivering exceptional customer service and innovative cuisine across all venues and function spaces in keeping with Arts Centre Melbourne standards.
Arts Centre Melbourne acknowledges the Traditional Owners and Custodians of the land on which we gather, the Wurundjeri Woi-wurrung.



We also acknowledge the neighbouring Kulin Nation groups, the Boonwurrung and Bunurong people, and pay our respects to elders, past and present.
Beneath our iconic Spire, in Hamer Hall and at the Sidney Myer Music Bowl, we showcase the best of Australian and international performing arts.
Together with our own program of performances, events and activities we offer a diversity of audiences a distinctly multidimensional approach to participation, education and entertainment.
We are now focused on Reimagining Arts Centre Melbourne as part of the Victorian Government's commitment to transforming the Melbourne Arts Precinct into a thriving, connected creative and civic space over the coming years.
Enjoy Team Member Perks
As a valued member of our ensemble, you will enjoy:
Complimentary tickets
Discounts at food & beverage outlets
Discounted commuter benefits and onsite parking
Access to wellbeing activities and learning and development programs
Free access to Employee Assistance Programs which includes specific support to our First Nations team members via their I-CARE program and providing specific counsellors for members of the LGBTQIA+ community and People of Colour.




Arts Centre Melbourne welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural and linguistic backgrounds, Disabled and Deaf people, sexualities and gender identities, members of the LGBTQIA+ community and people of all ages.
We seek to provide workplace adjustments at all relevant stages of the recruitment process such as alternative formats or other access supports. You can specify in the application form if you require any adjustments or please ask us at any stage. If you need to contact us about making workplace adjustments during the recruitment process, please send an email to ******.
At Arts Centre Melbourne (ACM), we employ the Humanforce system. HumanForce uses Facial Recognition technology to record clock on and off times. This technology operates in strict privacy mode, meaning that images are not stored. The use of this technology is necessary for ACM to perform its roster, time and attendance (RTA) functions accurately and efficiently. Therefore, all new staff in the Production, Visitor Experience, Ticketing and Hospitality Teams will be required to use it unless otherwise agreed.
If you sign on to a contract with ACM, it will be understood that you consent to the use of this software. If you do not consent or require an adjustment, please advise in your cover letter.
Employment at Arts Centre Melbourne is conditional upon the satisfactory completion of a National Police Check.
Applications are open to those with full working rights in Australia. Arts Centre Melbourne is an Equal Employment Opportunity Employer.
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📌 Supervisor, Hospitality (Melbourne)
🏢 Arts Centre Melbourne
📍 Melbourne