Fixed Term Full Time & Casual positions available/ 9-Day Fortnight/ 38 Hours
Salary: $2,****** per fortnight plus attractive allowances and Super
About the team:
Situated in the Planning, Regulation and Services Gold Coast department, the City Inspectorate Branch is responsible for enforcement of the City's standards and local laws, across building, community, public safety and environmental health compliance to protect safety and amenity for the City's residents and visitors.
The community compliance business unit is responsible for patrolling and enforcing parking laws in Paid Parking and Timed Parking areas, off-street regulated parking areas, designated disabled parking bays, and respond to and investigate complaints and breaches of parking regulations.
Review and manage unpaid parking fines and related disputes.
About the role:
We are seeking motivated, organised, and customer-focused individuals to join our City Parking team within the City Inspectorate Branch.
This is an exciting opportunity to contribute to the safe and efficient management of parking across the city.
We have multiple vacancies available on either a casual basis or as full-time fixed-term positions until end of September **** with the possibility of extension.
Our City Parking team operates seven days a week, with shifts varying in length and scheduled across different times to meet operational requirements.
As part of a flexible and dynamic team, you will play an important role in supporting the community through education, customer service, and the fair and consistent enforcement of parking regulations.
Responsibilities and duties of the role include, but are not limited to:
Providing timely and accurate responses to regulated parking issues.
Interpretation and application of applicable State legislation and Local Laws.
Proficient use of mobile applications and software programs.
Issuance of Penalty Infringement Notices.
We're looking for people who have:




Are customer focus and able to balance enforcement responsibilities with educating and assisting the community.
The flexibility and willingness to work shift work.
Have demonstrated conflict resolution skills using tact, empathy, and de-escalation techniques to manage difficult interactions.
Have sound judgement and able to make fair and informed decisions
Are positive, friendly and work well within a team environment.
Have excellent interpersonal and oral communication skills with an ability to utilise active listening techniques.
Can efficiently manage time and prioritise your workload within reasonable time frames.
Physical capability to patrol outdoors for extended periods in varying weather conditions.
Have experience in compliance, customer service, law enforcement, security, or a similar field is desirable.
Are able to use handheld devices, infringement systems, and other technology to record inspections and issue notices.
Are able to interpret and apply legislation, policies, and procedures consistently and fairly.
A current driver's licence
Be part of shaping the Gold Coast's future
The Gold Coast is inspired by lifestyle and driven by chance.
We are the second largest Council in Australia.
We care about being the most adaptable government organisation in Australia.
We have a range of benefits to help you create the right balance:
9-day fortnight
Flexible work arrangements to suit your lifestyle, including flexible working hours and locations.
Personal and professional development courses




Access to 350+ fitness facilities through Fitness Passport
4 free confidential counselling sessions a year for you or an immediate family member
1 free nutritionist and financial advice session per year
Free parking
Uniform and PPE provided
A work setting committed to safety as our number 1 priority
Clear paths for career progression and advancement - whether you are interested in moving into a leadership position or upskilling with specialised training, we have plenty of opportunities for you to reach your personal and professional goals
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.
How to apply:To submit your application, please click apply now and complete the application form.
You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role.
Please note that you may also be asked to provide relevant qualifications, where applicable.
Contact Person: Verity Reardon
Closing Date Sunday 26th July ********:59pm AEDT
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
We're committed to creating a diverse workplace and inclusive culture.
We take pride in people who align with our high-performance principles.
We believe that the diverse makeup of our workforce reflects the community we serve.
We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.

📌 City Parking Officers (Gold Coast)
🏢 Council Jobs
📍 Gold Coast